Executive Assistant, Business Operations

OVERVIEW:

Unplug is a modern meditation company on a mission to make meditation easy, powerful, and accessible. Through our flagship studio in Los Angeles, our globally loved app, corporate wellness programs, and world-renowned teacher training, we provide practical tools to help people reduce stress, sleep better, and live with more intention and positivity. Providing the best teachers in the world, Unplug supports people through lifes everyday challengesoffering guidance, simplicity, and inspiration every step of the way.

Were seeking a highly adaptable, proactive, and organized Executive Assistant to support our CEO and small but mighty corporate team. This is a pivotal, one-in-a-million opportunity to work directly alongside the Founderkeeping day-to-day operations running smoothly while helping drive initiatives that expand Unplugs reach and global impact.

The ideal candidate thrives in fast-paced environments, loves variety, and is eager to take initiative across multiple areas of the businessfrom operations and logistics to brand strategy and creative projects. This role comes with a high degree of trust, autonomy, and responsibility, offering hands-on experience, professional development, and strong potential for both career and financial growth based on performance and company expansionall while contributing to a meaningful mission thats improving lives around the world.

KEY RESPONSIBILITIES:

Executive & Administrative Support

• Serve as trusted right-hand to the CEO and corporate team members across all business matters
• Manage calendars, scheduling, and communications
• Serve as a liaison between the CEO, internal teams, and external partners
• Provide confidential support and offer thoughtful feedback on strategic decisions
• Handle a wide variety of professional tasks as needed

Business Operations Support

• Assist with daily business functions across departments (e.g. studio, app, corporate, marketing, partnerships, events, trainings, etc.)
• Help maintain systems and platforms such as Asana, Google Drive, Dropbox, Mindbody, Mailchimp, Squarespace, and others
• Track expenses, process invoices, manage vendor relationships, follow up on outstanding payments, and oversee company budgets
• Manage financial responsibilities including budget creation, expense reporting, revenue tracking, and financial data analysis
• Liaise with bookkeepers and accountants to review monthly P&Ls, reconcile accounts, and support tax preparation and compliance
• Coordinate legal and compliance matters, including contract review, negotiation, and acting as liaison with external counsel and consultants
• Help manage insurance policies, trademark filings, payroll, HR tasks, and other business-related filings

Unplug App Support

• Help oversee Unplug app operations: content creation & curation, customer support, troubleshooting & maintenance, and feature development
• Help manage customer service team, platforms (e.g. Zendesk), user inquiries, and training documentation
• Track expenses, user acquisition efforts, and product performance
• Conduct market research, competitor analysis, and customer feedback surveys

Marketing & Brand Support

• Coordinate marketing campaigns, content calendars, brand partnerships, and editorial features
• Update and manage website content (SEO, blog, landing pages, etc.)
• Assist in strategy and execution of newsletters, social media, and press opportunities

Teacher Training Program Support

• Promote upcoming teacher training programs through coordinated outreach, marketing support, and ongoing communication with prospective applicants
• Track, organize, and engage with current students, graduates, and prospective applicants
• Set up and support each training cohort, including platform setup, communication, and materials distribution
• Serve as a point of contact for trainees before, during, and after training
• Support the key leaders of the teacher training in managing logistics and communications
• Facilitate the Week 6 virtual intensive, including full Zoom monitoring, managing breakout rooms, sharing real-time resources, and actively listening for cues to support instructors and trainees; assist trainees with tech issues, scheduling, or curriculum questions; and create and continuously update the training agenda throughout the week
• Organize virtual reunions and continued engagement with training graduates

WHAT WE'RE LOOKING FOR:

• 3+ years of experience in executive support, operations, or a similar role
• Exceptional organizational and communication skills
• A natural problem-solver with strong attention to detail
• Comfortable wearing multiple hats and switching between strategic, creative, and tactical tasks
• Highly tech-savvy with experience managing digital tools and platforms
• Ideally experienced with mobile app development or product management
• Kind, positive attitude and a collaborative spirit
• Discreet, trustworthy, and professional in handling confidential matters
• Mission-aligned with a passion for meditation, wellness, or personal growth
• Experience in startups, creative businesses, or wellness industries a plus

WHY JOIN US:

This is more than just a jobits a rare opportunity to learn directly from the Founder of a purpose-driven company thats helping people everywhere live better. Youll wear many hats, help shape big ideas, and play an essential role in a small team that moves quickly and thinks creatively. Every day is different, fulfilling, and full of growthprofessionally, personally, and purposefully. This is a chance to build something meaningful while making a positive impact on peoples lives globally.

ANNUAL SALARY

$70,000-$75,000

This is the starting range for the role, with strong potential for growth based on performance, responsibility and company expansion.

COMPANY BENEFITS:

• Comprehensive health insurance
• Paid vacation time
• Paid sick time
• Unlimited free classes at the studio
• 30% discount on studio workshops & retail
• Free access to the Unplug app
• Trade partnerships at multiple other wellness/fitness studios
• Professional growth & mentorship

MORE ABOUT UNPLUG:

Unplug is the worlds first drop-in meditation studio and a global app, founded in 2014 by former fashion editor Suze Yalof Schwartz. Unplug has gained significant recognition and acclaim for its modern approach to meditation, and has been featured in every major news outlet including The New York Times, Washington Post, CNN, Forbes, and the Today Show. Unplugs mission is to demystify meditation and make it easy, accessible, and inspirational for as many people as possible around the world. Unplugs wide variety of classes, led by a diverse roster of world renowned experts, offer a blend of simplicity and fun to cater to busy skeptics and modern soul-seekers alike. Unplugs app meditations have been viewed by over one million people around the world.

www.unplug.com

@unplugmeditation