Programs - Strategic Support Program Specialist

Crystal Stairs, Inc.

Improving the Lives of Families through Child Care Services, Research, and Advocacy

Strategic Support Program Specialist

Location: Los Angeles

The Strategic Support Program (SSP) Specialist is an amazing opportunity to directly impact the lives of parents and families living in South Los Angeles and surrounding areas. This position will be responsible for the development, implementation, and facilitation of core program activities for various programs offered by Crystal Stairs, Inc.

As a member of the Strategic Outreach Service Programs team, the Program Specialist will collaborate with the department directors and other leaders to fully implement various agency programs and activities. The support of the Program Specialist includes: participant outreach, workshop facilitation, and case management. Core program responsibilities of this position are focused in positive engagement, planning, coordination, and the implementation of projects and events with parents, providers, agency staff, program participants, and strategic partners.

The right candidate will be passionate about serving the community and assisting parents in building resiliency on their journey towards greater self-sufficiency.

The best suited candidate will:

• Work with program and department directors in the development, coordination, and implementation of Strategic Support Services across all agency program areas.
• Work collaboratively with Coordinators and other leaders to facilitate administrative functions to support program implementation.
• Represent the agency at meetings of professional organizations and community partners to inform, promote, and leverage services for families.
• Keep abreast of current trends within the field of human services, family supportive services, early care and education, and related fields as well as the legislative issues and regulatory changes affecting families.

Qualifications, Skills, Education, and Experience

• Bachelor's degree in Early Childhood Education, social work, special education, or related field (i.e. Psychology, Human Development) from an accredited university. Relevant work experience of not less than 4 years in the above area may be substituted for college level education.
• Minimum of two to three years' experience in human services, early childhood education, child development, or related fields. Experience planning, implementing, and coordinating major projects and activities needed.
• Ability to work effectively with a wide range of stakeholders, including staff, community partners, and program participants from diverse socio-economic backgrounds, community groups, and funders; ability to effectively communicate with adults in various settings and with varying learning styles.

Total Package of Benefits

• Medical/Dental/Vision - Agency Paid for 2025
• 401k Matching Options
• Flex Spending
• Pre-paid Legal Services
• Sick and Vacation Time
• Paid Holidays and Winter Break
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Crystal Stairs is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org

All Head Start positions are implemented in accordance with the Head Start Performance Standards in each service area.