Office Assistant

24 hours ago

Sterling, VA, United States Associa Full time
Part Time Hoa Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Part Time HOA Community Manager is responsible for assisting with community activities and administrative tasks, providing customer service support, and works closely with the Community Portfolio Manager, Board of Directors, and Association committees.

Work schedule: (3) 8-hour weekdays (flexible)

Daily responsibilities:

  • Work (3) days a week from the Corporate CMC office located in Chantilly, VA.
  • Conduct onsite inspections on an as needed basis, location is Sterling, VA.
  • Respond to phone calls and emails.
  • Maintain records, files, and data entry.
  • Coordinate and schedule maintenance contractors and vendors onsite.
  • Establish and use systems to enable tracking or work in progress and plan for future activities.
  • Manage all communications to include weekly mass emails, create and edit quarterly newsletter, correspondences, memorandums, reports, and other business materials as directed by the Portfolio Manager.
  • Provide a weekly management report to the Board.
  • Schedule and create the agenda for monthly Board meetings. Assist in assembling board packets. Send mass email reminders to the homeowners reminding them of the monthly board meetings.
  • Attend Board of Directors and Committee meetings as needed.
  • Conduct drive by/walk throughs of the community to note any maintenance and architectural concerns.
  • Submit work orders, update work orders, close out work order.
  • Create and send HOA violation letters to homeowners.
  • Other duties as assigned.

Requirements:

  • Highschool diploma or GED equivalent.
  • 1+ years of office assistant experience, preferably at a community association.
  • Excellent communication skills, written and spoken.
  • Proactive, attention to detail, takes ownership and initiative.
  • Customer service driven and team oriented.
  • Ability to priority tasks, multi-task, and work in a fast-paced environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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