Service Coordinator

2 weeks ago


Los Angeles, CA, United States Nemours Full time

The Advanced Delivery Unit Service Coordinator is responsible for providing guidance, clinical expertise, and mentoring to members of the health care team within the Advanced Delivery Unit while optimizing available resources to achieve optimal patient outcomes.

This primary position at Nemours Childrens Hospital, Delaware, will include collaboration with the Nemours Perioperative Services team.

Position Responsibilities
  • Acts as a clinical resource for the Advanced Delivery Unit personnel using professional guidelines and evidence-based standards
  • Demonstrates proficiency in utilization and application of the electronic medical record, instrument management system, integration, navigation, and all intraoperative technology and software
  • Coordinates perioperative patient care with other members of the surgical team to include participation in staffing and scheduling requirements dependent upon the needs of the department
  • Performs surgical case management with other members of the surgical team to include timely review of the surgical schedule and revisions to procedure cards
  • Acts as a mentor and consultant to advise the perioperative team in areas of specialty expertise
  • Assists Advanced Delivery Unit personnel in evaluating practice and in creating strategies for further improvement within the specialty
  • Provides educational resources and coordinates with the Advanced Delivery Unit Nurse Manager, Medical Director and Nemours Fetal Care Center leadership regarding the Advanced Delivery Unit team education specific to the specialty
  • Organizes quality or performance improvement activities within the specialty
  • Acts as a positive change agent in coordinating, facilitating, and managing change within the Advanced Delivery Unit
  • Facilitates or serves as a member of a multidisciplinary team in planning perioperative patient care with anticipation of surgical instrumentation, special equipment, support services, and vendor assistance
  • Order and maintain inventory of instruments and accessories as well as ancillary supplies
  • Manages operationally and fiscally to include, but not limited to, new product submissions and annual Capital Budget requests with consideration for financial implications of associated supplies, equipment, and human resources
  • Train Advanced Delivery Unit staff on all equipment and systems, including educational opportunities for updates and changes
  • Collects and analyzes data to facilitate collaboration and negotiation with stakeholders
  • Participates in continuous improvement initiatives, departmental/organizational projects/committees, and interviews/orientation of new associates
Position Requirements
  • DE RN License required upon hire and must be maintained for the duration of employment
  • BSN required
  • Apply for PA RN License within 6 months from the date of hire
  • Apply for NJ RN licensure within 1 year from the date of hire
  • Basic Life Support (BLS) certification through the American Heart Association (AHA) is required upon hire and must be maintained for the duration of employment
  • Advanced Cardiac Life Support (ACLS) certification through the American Heart Association (AHA) is required within 1 year of the date of hire and must be maintained for the duration of employment. The ACLS certification can be completed at Nemours
  • CNOR preferred
  • Minimum of 1-year experience required; Fetal Surgery/ Fetal Intervention preferred

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