Receptionist/File Room Clerk

Receptionist/File Room Clerk

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Receptionist/File Room Clerk

Salary

$19.56 - $34.24 Hourly

Location

Norfolk, VA

Job Type

Casual Part-time

Job Number

13678

Department

Commonwealth's Attorney

Opening Date

11/20/2025

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

The Office of the Norfolk Commonwealth’s Attorney is dedicated to the principles of public safety, equity, honesty, and fairness. We are seeking a reliable and detail-oriented Receptionist / File Room Clerk to join our team. This dual-role position is ideal for someone who enjoys providing excellent front desk service while keeping records and files organized behind the scenes.

Departmental Hiring Salary: $20.00 an hour

Work Hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week

Essential Functions

Essential functions include but are not limited to:

• Greet and assist visitors and staff in a professional manner

• Answer direct phone calls, take messages, and manage inquiries

• Maintain and organize physical and electronic filing systems

• Retrieve, file, and track documents as needed

• Perform general clerical duties including data entry, photocopying, and scanning

• Support office staff with administrative tasks as assigned

Education/Experience

Requires a high school diploma or equivalent. The ideal candidate will be proficient in the use of Microsoft Office Suite, case management systems, and have a working knowledge of legal terminology, forms, and procedures. As a public face of this Office and of the justice system, people skills and a positive attitude are a must. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

No experience required.

Preferred Experience/Skills:

• Previous experience in reception, clerical, or office support preferred

• Strong organizational skills and attention to detail

• Excellent communication and interpersonal abilities

• Ability to multitask and manage time effectively

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) a plus

Additional Information & Requirements

Work Location: 800 East City Hall Drive, Suite 600, Norfolk, VA 23510

Work Hours: Monday to Friday, 1:00 pm to 5:00 pm, 20 hours per week

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Please select the highest level of education you have completed.

• Less than High School Diploma/GED

• High School Diploma/GED

• Some College (6 months or more)

• Vocational/Technical Degree

• Associate's Degree

• Bachelor's Degree

• Master's Degree or higher

03

Please select all Microsoft products you are proficient in using

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Microsoft PowerPoint

• Microsoft Access

• Nothing listed above

04

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

05

Are you available to work the hours indicated?

• Yes

• No

06

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

07

Please acknowledge receipt of the following information: This position is Unclassified and serves at the will of the Commonwealth Attorney.

• I acknowledge receipt of the information above

08

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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