Quality Assurance Coordinator
2 weeks ago
Description
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Austin, TX. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. Requires 50% travel to Dallas, TX. Responsibilities- Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation
- Conduct physical site inspections of homes and programs
- Conduct 30-day initial audit of all new homes and programs
- Audit individuals’ in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
- Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director
- Recommend any necessary changes in current policy and procedures
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
- Bachelor’s degree in a related field and three years of relevant experience
- Valid driver’s license with a satisfactory driving record
- Commitment to and knowledge of community-based support for persons with disabilities
- Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
- Independent judgment is required to plan, prioritize, and organize diversified workload
- Proficient with Microsoft Office 365
- Knowledge and understanding of local regulatory agency operations
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
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