Night Shift Shipping and Receiving Lead

Job Description

Job Description

Benefits:

• Health insurance
• Vision insurance
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts

The Night Shipping and Receiving Lead will direct the night loading crew and serve as the primary after-hours contact for dock and transportation issues to ensure merchandise, loads, equipment, and vehicles are prepared for safe, accurate, and on-time transportation.

Primary Deliverable: Every scheduled truck is accurately loaded, properly secured, equipped, fueled, inspected, and ready for on-time departure, with any unresolved issues clearly communicated to leadership.

Essential Duties & Responsibilities
Night Crew Leadership

• Direct daily workflows, assigning loading, bulk-pulling, staging, unloading, and dock cleanup tasks. 
• Prioritize crew work based on route departure times and active dispatch requirements. 
• Monitor performance, productivity, loading accuracy, and adherence to safety protocols. 
• Provide real-time corrections on loading standards and jump in to assist with physical loading as needed. 
• Escalate persistent performance, staffing, or operational issues to management. 
• Uphold and embody the company's Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART).

Merchandise Quality & Order Accuracy

• Inspect all inventory for cleanliness, damage, and completeness before loading, routing rejected items to maintenance or prep. 
• Verify physical product counts against load sheets, contracts, and shipping documentation. 
• Investigate order discrepancies and ensure additions, removals, or substitutions are properly logged. 
• Confirm items are packaged and protected against transit friction and load shifting. 
• Communicate shortages, damages, or missing inventory directly to Inventory and Dispatch. 

Bulk Pulling, Staging & Load Readiness

• Pull bulk inventory and stage items in strict alignment with route priority and loading sequence. 
• Inspect completed skids to verify they are properly wrapped, labeled, stacked, and balanced. 
• Enforce vehicle load securement protocols (strapping, load bars) and confirm required delivery gear (pallet jacks, hand trucks, ramps) is loaded. 
• Prevent returned inventory from cluttering active bays or mixing with outbound orders. 
• Conduct a final load-readiness inspection before releasing any truck. 

Shipping, Receiving & Dock Management

• Oversee loading and unloading for both internal fleet vehicles and external freight carriers. 
• Document all inbound/outbound shortages, overages, and transit damages immediately. 
• Direct door usage and staging space to maintain flow and avoid congestion. 
• Ensure returned items are routed promptly to proper cleaning, repair, or inventory bays. 

After-Hours Transportation & Fleet Support

• Serve as the primary after-hours escalation point for driver, route, equipment, or vehicle concerns. 
• Handle calls regarding breakdowns, accidents, delays, missing gear, or site access issues, coordinating with vendors, roadside aid, or management. 
• Ensure assigned trucks are fueled, clean of trash, parked correctly, and stocked with necessary keys, fuel cards, and paperwork. 
• Make operational calls within designated authority to protect client delivery schedules and driver safety. 

Vehicle Inspections & Maintenance Coordination

• Inspect trucks for visible damage, warning lights, fluid leaks, tire issues, and mechanical defects before release. 
• Red-tag and hold any vehicle with unaddressed safety concerns, notifying Dispatch immediately. 
• Move trucks to/from approved service providers, tracking out-of-service vehicles and managing keys and repair logs. 

Dock Safety, Housekeeping & Handoff

• Keep dock doors, staging areas, and emergency exits clean and free of trip hazards (shrink wrap, straps, broken pallets). 
• Enforce safe operation of forklifts, p