Administrative Assistant
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The
PDHC Administrative Assistant
plays a key role in keeping our Pediatric Day Health Center running smoothly. This position oversees
day-to-day office operations
and provides
top-tier customer service
to both internal and external clients, supporting all clinical and operational activities within the branch. Location:
53 Gravel Street, Suite C Wilkes Barre, PA 18705 ️
Essential Job Functions
Support the
Administrative Director
and
Clinical Manager
in organizing front office operations.
Maintain
nurse licensure and credential expirations
to ensure compliance with state and federal regulations.
Order and manage
supplies
for clinical operations — including forms, medical provisions, equipment, and marketing materials.
Assemble and submit
new employee paperwork
to corporate for processing.
Triage calls
to support clinical and staffing operations.
Accurately enter
patient and employee data
into SAM.
Compile and enter
QI data
for monthly tracking.
Sort, file, and maintain
patient and employee records
.
Prepare and copy
orientation packets
for new hires.
Greet visitors, assist families, and direct them to appropriate staff.
Document
pick-up and drop-off times
for children (center-based positions only) and prepare transportation and attendance reports.
Maintain knowledge of
emergency procedures
and assist nursing staff as needed.
Report all complaints immediately
to the administrator.
Requirements
High school diploma or GED.
Minimum of
two (2) years of general office experience.
Proficient
typing and Microsoft Office
skills.
Preferences
Experience in
payroll and/or human resources.
Background in
private duty, home care, or healthcare
settings.
Advanced Excel
skills a plus.
Skills & Abilities
Maintain
confidentiality
and professional boundaries.
Remain
calm, organized, and professional
in stressful situations.
Strong
attention to detail
and
time management.
Effective
problem-solving and conflict resolution
abilities.
Excellent
communication
and
organizational
skills.
Physical Requirements
Ability to
speak, read, write, and understand English.
Frequent lifting or carrying up to
25 lbs; occasional lifting up to 50 lbs.
Ability to
walk, stand, bend, kneel, and twist
for extended periods.
Ability to
sit and climb stairs
as needed.
Must have
adequate vision and hearing acuity.
Work Environment
Performs duties in an
office environment
during agency operating hours.
Must be able to function in
varied environments
, which may involve exposure to allergens or other conditions.
Possible exposure to
blood, bodily fluids, or infectious diseases.
⚙️
Other Duties
This job description is not designed to cover all activities, duties, or responsibilities that may be required. Duties and responsibilities may change at any time with or w
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