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Director Cardiovascular Services

3 weeks ago

Cedar Rapids, Iowa, United States UnityPoint Health Full time
Overview

As a member of the UnityPoint Health-Cedar Rapids leadership team, the Market Service Line Director has accountability for overseeing and integrating the cardiovascular services across the continuum of care. The scope of the role supports the full continuum of cardiovascular care, including hospital-based procedural areas, employed and independent provider practices, diagnostic services, and cardiac rehab. The Director, in partnership with physician leadership, will have accountability for the quality, financial performance, and integration of heart care services across the Cedar Rapids market.

With the support of the administrative team and the strategic plan, the director will lead the development and implementation of cardiovascular services; seeking avenues of growth and new opportunities; guiding the development of a patient centered approach, which sets the standards in quality, service, and cost. As the expert in the business of the service line, the director will serve as an excellent resource and representative for the service line among health care providers and partners affiliated with the system.

The director will have a meticulous focus on intentional considerations to developing and strengthening provider, team member, and various health partner relationships by promoting an environment, which encourages team members to gain new skills that advance the service line as well as themselves and provides an environment that promotes trust and decision-making at the staff level.

Areas of responsibility: Cath Lab / EP, Cardiology Clinic, CT Surgery, Cardiac Holding, Diagnostic Cardiology, Vascular Interventional Radiology lab, Cardiac Rehab. In addition, a partnership with St. Luke's-PCI Vascular Clinic.

St. Luke's is a leader in Iowa for cardiovascular care, with a significant investment underway to expand procedural capacity. Read more here: $25M St. Luke's Heart & Vascular Center Expansion

Why UnityPoint Health?
  • Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
  • Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits -Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.
  • Diversity, Equity and Inclusion Commitment- We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development- We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at

Responsibilities

Leadership Functions: Strategic Vision, Influences Broadly, Develops Talent
  • Has a strategic, clear vision for the market service line and can accurately anticipate future consequences and trends. Must have an ability to convey this strategic vision to all with the market Service Line.
  • Utilizing various databases and other system resources, assures key clinical goals are identified, appropriate targets are set, and facilitates service line leaders in achieving these goals.
  • Is present in clinical and business areas on a regular basis to verse and role model organizational and market Service Line objectives and values.
  • Uses innovation in achieving and maintaining organizational strategies and targets for patient experience and provider and employee engagement for UnityPoint Health as a workplace.
  • Maintains a current knowledge of regulatory standards and recommendations.
  • Serves as the key business leader; responsible for administrative functions of the service line such as: development of budgets, marketing, strategic planning, development of partnerships and relationships.
  • Leads customer service and quality initiatives; evaluates outcomes and data in order to continuously improve operational processes, procedures & systems; integrates appropriate technology.
  • Leads fiscal reviews of internal resources in order to promote an efficient and effective environment for all areas of responsibility.
  • Works with internal leadership on analysis/development for new opportunities, partnerships and affiliations.
  • Coordinates clinical services (jointly with the Physician Leader) to promote a single unified enterprise approach to care delivery.
  • Collaborate with UnityPoint administrators to standardize processes and implement new programs across the care continuum for cardiovascular services.
  • Develops and implements specific operational goals and objectives on an annual basis in support of the hospital's strategic plan and in concert with the overall service line plan for CV services.
  • Serves as a representative on various committees and boards, supporting the care and services for patients and the community.
  • Oversees daily operations to ensure delivery of high-quality services and support an execution of tactics designed to meet strategic goals. Provides ongoing monitoring and oversight to annually assess effectiveness of department and organizational outcomes.
  • Provides direction, supervision and support to team members. Delegates accountability and responsibility appropriately to leadership team.
  • Ensures an effective program is in place for staff assessment and development, career achievement and growth opportunities and competency validation.
Relationship Management
  • The Market Service Line Director will develop, maintain, and align relationships across the continuum of care recognizing UPH policies and practices as the standard.
  • Serves as a resource to team members, providers, and community partners across the patient population continuum of care
  • Implements programs related to and supporting population health and risk initiatives. Initiatives will thoughtfully consider the minimizing of clinical variation through evidenced best practices, including effective handoff communications between team members.
  • Actively seeks opportunities to maintain a positive image of UPH within the community and market.
  • Ongoing communication of changes from feedback received will transition effortlessly to the market and local levels as deemed necessary.
System Sustainability
  • Assures the market service line budgetary, quality, and patient/team member/provider experience targets are met and linked to Roadmap strategies.
  • Actively participates in budgetary forecasting with Senior Leaders and Managers.
  • Collaborates with managers in identifying variances in budget targets.
  • Has a working knowledge of core financial functions (e.g. billing and collection practices, revenue cycle, and insurance reimbursement).
  • Uses the Triple Aim approach of increasing patient satisfaction, increasing efficiencies and decreasing costs in all decisions regarding the market service line. These strategies will be developed and updated as needed, all while continuing to demonstrate our commitment and loyalty to the communities we serve.
  • Develops succession plans for expected and unexpected vacancies.
Drives Execution
  • Identifies future skill sets needed to remain competitive.
  • Measures and analyzes performance from various perspectives, i.e. customer, team member, growth and development, business and fiscal.
  • Utilizes hospital database management, decision support and expert system programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
  • Validates patient experience best practices to ensure that team members are meeting established goals and targets.
Qualifications
  • Bachelor's Degree in related field
  • Minimum 5 years' experience of health care management experience
  • Previous experience with planning, organizing, delegating and supervising
  • Experience with working in a physician dyad model
  • Strong supervisory and leadership skills
  • Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
  • Knowledge of personnel administration and patient relation principles
  • Ability to understand and apply guidelines, policies and procedures
  • Demonstrates knowledge of the current and future health care environment; serves as liaison with providers to determine patient care services, procedures, protocols and policies are met; responsible for clinical services within the service line such as standards of care, clinical pathways and staffing plans
  • Ability to develop positive relationships with physicians, management, and community
  • Excellent results in improving performance
  • Use of usual and customary equipment used to perform essential functions of the position