Account Supervisor

5 days ago

Houston, Texas, United States Lopez Negrete Communications Full time

Bilingual English & Spanish ACCOUNT SUPERVISOR

This position is an onsite role in Houston, Texas

The Account Supervisor reports to the Account Director of the client business team and supports the Director in leading all advertising and marketing business efforts for assigned account. The Account Supervisor is the liaison between client, partner agencies and internal departments. The Account Supervisor is responsible for the development of the account team members and assists the Account Director with account's growth and profitability.

Primary Duties & Accountabilities

Brand Leadership:

  • Works with director and all agency departments to ensure that our goals for clients are met
  • Provide clear and concise direction to creative or other departments to complete work at hand
  • Review all work before it goes to the client or external partners
  • Ensures compliance with agency/client scope of work guidelines
  • Must follow internal processes, be organized, and detailed-oriented
  • Provides clients with clear access to senior management, as appropriate
  • Assists account director with financial stewardship
  • Leads competitive analysis with account coordinator and account executive

Client Relations:

  • Maintains clear communications with clients and other agencies to facilitate advancement of advertising programs or projects
  • Anticipates client needs and work with director to keep the agency in a leadership position
  • Assures that client understands agency procedures/systems
  • Attends/participates in regular meetings with clients and other agencies to ensure all projects are on point

Other Management Responsibilities:

  • Serves as a role model for subordinates to emulate -- shows discipline, proper behavior, commitment, and loyalty
  • Provides leadership to the account team, and encourages and motivates all members of the team
  • Ensure that proprietary and other sensitive information is managed with confidentiality
  • Trains subordinates (if applicable), helping them to grow in responsibility. Delegates increasingly challenging jobs to subordinates to facilitate their growth. Establishes objectives along with director to assure subordinates achieve required experience/competency for promotion to the next level responsibility.
  • Participates in New Business activities, as requested

Qualifications & Experience

  • Bachelor's degree in marketing, Advertising, Communications, or relevant, equivalent experience.
  • 5-7+ years as an Account Executive or higher in an advertising agency setting
  • Fluent in English & Proficient/Fluent Spanish (both verbal and written)
  • Strong verbal and written communication skills with individuals at all levels of an organization
  • Proven leadership abilities and managerial experience
  • Knowledgeable of business computer software, with proficiency with MS Word, MS Excel, MS PowerPoint, and MS Outlook with the ability to learn new technology

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