a/v technician ii

7 days ago

Silver Spring, Maryland, United States Impyrian Full time

COMPANY SUMMARY

Are you looking to join a fast-growing company where you can do the best work of your career? At Impyrian we know the most important factor in our success is the excellence of our people. We recognize a simple truth, if we take care of our people, our people take care of our clients. This philosophy helps ensure a work-life balance, competitive compensation and benefits, and opportunities for professional growth and drives our high personnel retention rate.

At Impyrian, our commitment to excellence, client-centric approach, and deep industry expertise set us apart. We strive to be a trusted partner for organizations seeking to embrace digital transformation, bolster cybersecurity, streamline operations, leverage advanced audio-visual technologies, drive successful engineering and construction projects, and harness the power of AI and robotics to stay ahead in today's dynamic business landscape.

SUMMARY

The AV Technician will provide technical support, advice, and troubleshooting for all Audio and Video equipment. Create and keep track of reports, logs, inventory, and other administrative-related items per supervisor's request. You will also provide excellent client service as there will be high interaction.

RESPONSIBILITIES

Perform the installation, adjustment, and operation of audiovisual equipment such as cameras, lights, video conference systems, audio, and microphones for client events.

Plan all aspects of video production through computer and audio-visual equipment.

Provide audio-visual training to clients and other audio-visual technicians.

Cross-train backup technicians.

Report to the A/V Production Manager and/or Operations Manager Operations Manager in all aspects of their operations.

Evaluate equipment specifications and requests, make recommendations to our customers and Operations Managers on new equipment and maintenance requests

Works on assigned tasks from the AV production Manager and/or Operations Manager

Be able to operate and troubleshoot projectors, video switching equipment, audio equipment (amps, mixers), microphone devices, PCs, and Video Conferencing systems (Tandberg/ Polycom).

Be able to perform routine maintenance and ensure A/V equipment is clean and organized.

Reconfigure furniture within conference/meeting rooms and ensure all necessary preparations for scheduled events are completed promptly.

Perform pre-event checks on A/V systems to ensure the event will have fully operating equipment before the scheduled start.

Interface with clients and event coordinators on site regarding specific situations and clarify minor event items.

Provide outstanding customer service by establishing excellent working relationships with team members, clients, and vendors.

Use experience and judgment to plan and accomplish day-to-day goals and perform a variety of tasks.

Work under general supervision, and report to the designated supervisor

Maintains a professional and positive attitude in a fast-paced and occasionally high-pressure environment.

REQUIREMENTS

High school diploma or equivalent required; Associate or Bachelors degree is preferred.

5+ years of experience in the A/V Technology field.

Audio Visual Technician (AVT) certification or desire to attain is required.

Must have knowledge or experience with most of the following: setup, testing, use, maintenance, and configuration of audio mixers, digital signal processing, flat panel TV s/Monitors, projectors, projector screens, touch panels control systems, control system processors, room control (lights, monitors, audio systems, etc.) and networking infrastructure as it pertains to audio/visual use.

Must be able to provide outstanding customer service to clients with 'white glove' level service. Experience with hotel and large conference center venues is strongly desired.

PREFERRED SKILLS/EDU/EXP

Experience working in a government environment is preferred.

Excellent communication skills and customer relations acumen

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer.

Prolonged periods using a phone or other forms of business communication

Must be able to lift up to 35 pounds at times.

COMPENSATION & BENEFITS

Competitive salary based on experience.

Comprehensive benefits package, including dental, medical, PTO, disability, paid family leave, and 401(k) with matching.

EQUAL EMPLOYMENT OPPORTUNITY

Impyrian is an Affirmative Action/Equal Opportunity Employer. We value diversity and encourage all qualified candidates, including minorities, females, veterans, and individuals with disabilities, to apply.

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