Commercial Lines Senior Account Manager

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.Job Summary:We are currently looking to add a team member to our Transportation unit. We are seeking an individual who excels in providing customer service. The Commercial Lines Senior Account Manager will provide day-to-day customer service to our transportation clients.Responsibilities:Work directly with Producers and Insurance Company representatives to service existing customersIssue Certificates of Insurance and Auto Insurance ID CardsAssist with client calls on billing questions, make policy changes, add and delete vehicles and driversAssist in gathering information required for underwriting/marketing an account and creating renewal submissionsOrders policy changesUpdate data in agency management systemRequirements:Able to work independently and enjoy a high degree of interaction with team membersSelf-motivated and drivenDemonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistanceDemonstrates excellent time management and prioritization skillsAttention to detail and commitment to a high level of accuracyThe ability to multi task, prioritize, work independently, and use discretion surrounding sensitive informationAbility to maintain a professional demeanor and positive attitudePossess strong administrative and computing skills, including Microsoft Office 365 (Word, Excel and Outlook)Applied Epic Agency Management experience, preferredBilingual (Spanish and English), preferredEducation and Experience:High School Diploma or the recognized equivalentMinimum of 2 years’ experience in Property & Casualty insurance industry or similar roleActive Property & Casualty license#LI-LR1#LI-HybridCandidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us:At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks, including:Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.… and so much moreThis list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting