Operations Analyst

Job Details Description The Operations Analyst plays a key role in advancing the company’s Digital Transformation by bridging the gap between Operations, IT, and Business Intelligence. This position supports and enhances ERP functionality, Excel-based product configurators, and reporting tools including Power BI, SSRS, Telerik, and Crystal Reports. The ideal candidate is a technically minded, detail-oriented problem solver who works comfortably with data, systems, and process improvement to drive efficiency, streamline workflows, and enable data-driven decision-making that improves productivity, cost, and quality. Key Responsibilities Support ERP users by troubleshooting issues, ensuring data accuracy and process efficiency, improving data integrity, and streamlining workflows. Develop, maintain, and enhance Excel-based product configurators integrated with the ERP system to streamline quoting, BOM setup, and order processing. Design, build, and maintain Power BI dashboards, SSRS, and Crystal Reports used across manufacturing, operations, finance, and sales. Gather reporting requirements and deliver actionable insights to Operations, Finance, and Leadership teams. Manage and optimize data models, queries, and integrations across ERP, MES, WMS, and BI systems. Identify and implement automation, integration, and process improvement opportunities. Support the company’s digital transformation roadmap, modernizing legacy systems and driving data-driven operations. Assist with ERP documentation, training, and process mapping as needed. Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field (Operations or Industrial Engineering also acceptable). Experience: 2–5 years in ERP support, reporting, or data-driven business applications within a manufacturing environment. Technical Skills: Proficiency with ERP systems (Seradex, Epicor, Microsoft Dynamics, Syspro, or similar). Advanced Excel (formulas, Power Query; VBA a plus). Experience with Power BI, SSRS, Telerik, and Crystal Reports. Working knowledge of SQL and relational databases. Atlassian’s JIRA for Daily Tracking and Service Management Agile methodology Soft Skills: Strong analytical mindset and problem-solving ability. Effective communication and collaboration across technical and non-technical teams. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications Experience integrating data between ERP and BI systems. Understanding of manufacturing metrics (OEE, throughput, scrap, etc.). Familiarity with Power Automate, Python, or other automation tools. Compensation & Benefits: Base salary $70,000 – $90,000 (dependent on market and experience). Generous bonus to significantly boost earning potential. Full benefits, career development, and the strength of James Hardie behind you. The AZEK Company was acquired by James Hardie.James Hardie is the industry leader in exterior home and outdoor living solutions, with brands including Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With 8,000+ employees worldwide, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit . Following The AZEK Company's acquisition by James Hardie, we remain committed to providing a fair and equitable employment experience for all candidates. James Hardie Building Products Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics under applicable law. #LI-JS1 Qualifications : : Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.