Success Coach of Center of Excellence for Veteran Student Success

General Description The Success Coach of Center of Excellence for Veterans Student Success Coach is critical to provide veteran students with peer and success coaching, offering personalized guidance and support to enhance their academic achievement, persistence, and overall college experience.This appointment is contingent upon availability of grant funding. Once the funds from the grant that provide funding for this appointment are no longer available, this appointment may be terminated without cause upon written notice to the employee. Reports To Director of Center of Excellence for Veteran Student Success (CEVSS) What position(s) reports to this position? NA Minimum Education/Experience Minimum 6 months experience advising or tutoring students in an institution of higher education Required Knowledge, Skills & Abilities Knowledge:Knowledge of veteran education benefits Familiarity with the challenges and unique needs of veteran and military-affiliated students transitioning to college life Understanding of higher educationCommitted to helping student achieve their goals to be successful and attain a college education Skills:Demonstrated positive human relations and communication skills Basic computer skills, proficient in the use of Microsoft Office or similar softwareOrganization and attention to detail Abilities: Ability to communicate effectively in a higher education setting Ability to work independently and coordinate work with colleagues and peers. Ability to work well as a team member in an instructional unit. Ability to communicate and articulate concepts in an organized manner verbally and in writing. Ability to read and understand content in order to assist students when they are having difficulty interpreting concepts verbally Ability to interact in an effective and encouraging manner with students individually and in groups. Punctual and reliable. Ability to work in a confidential and professional manner. Preferred Qualifications Veteran/military-affiliated background Required Training As assigned Work Hours Up to 20 hours per week with a flexible work schedule including daytime, evening and weekend hours. Department Veterans Services Job Open Date 02/03/2025 Job Close Date Open Until Filled No Posting Number Student, Work Study, Temporary_0402888 Job Duties Job Duties (Position Specific) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Duties (Duties Assignment Statement) Assist the Director and Coordinator in meeting the objectives of the Center of Excellence for Veteran Services (CEVSS) grant project – 1) increasing enrollment of Veteran students 2) Increasing Veteran student persistence rates, and 3) increasing Veteran student completion rates. Promoting student support services available for Veteran students. Assist with communications of early academic warning systems and mid-term and end of term grade checks. Assist with retention-based activities and events for Veteran students and military-affiliated students. Communicate with various campus and off campus community resources to connect Veteran students with expressed academic and/or social concerns. Assist Veteran Services Center staff with general upkeep of office areas and lounge. Assist with administrative tasks in the Veteran Services Center including but not limited to answering phones, directing students, organizing and stocking available resource publications, answering general questions about the Veteran Services Center and general campus. Effectively interact and communicate with students, faculty and staff visitors while performing duties. Participate in training offered by OCCC appropriate to this position to remain effective in this positions assigned duties. Assist Veteran students with their lecture material, lab work, and/or special projects in person or via zoom during their work hours in the Veteran Services Center. Must be willing to complete tutor training, required training per OCCC normal requirements, including annual Title IX and FERPA trainings. Job Duties (Safety / Policy & Procedures) Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures (/policy/)Contributing to a safe educational & working environment is the responsibility of all College employees and is accomplished when employees:Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.