Student Success Advisor

Details Open Date 10/14/2025 Requisition Number PRN43312B Job Title Graduate Student Coord III Working Title Student Success Advisor Career Progression Track E Track Level FLSA Code Professional Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary VP Area U of U Health - Academics Department 02306 - Hybrid DPT Pathway Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $62,000-$68,000 Close Date 12/01/2025 Priority Review Date (Note - Posting may close at any time) 11/04/2025 Job Summary The Department of Physical Therapy and Athletic Training is home to three degree offerings: a Doctor of Physical Therapy ( DPT ), a PhD in Rehabilitation Sciences, and a Master in Athletic Training. The Doctor of Physical Therapy program has three pathways: Salt Lake City residential; St. George residential; and Hybrid, which allows students to earn their degree from anywhere in Utah and across the nation. The Department of Physical Therapy and Athletic Training is located within the College of Health and is part of the University of Utah Health Sciences Center. The Student Success Advisor supports the coordination and delivery of a comprehensive strategy for supporting students in the DPT Hybrid Pathway. Critical responsibilities for this position include providing individualized academic and personal support to incoming and continuing DPT students; initiating the development of supplemental curriculum and department programming to support student academic and personal success; contributing to ongoing policy development to support the DPT program; initiating early interventions and sending academic standards communication; tracking and documenting challenges students are facing in their academic journey; and collaborating with others to promote the success of students in the Hybrid Pathway. This position will work a primarily remote schedule. Distance applicants will be considered; travel to campus will be required. All applicants, please submit a cover letter that includes your experience supporting students through academic difficulties. For questions about the position, email . Priority review for applications submitted by November 4th. Responsibilities Assist in case management of ~225 Hybrid Pathway Doctor of Physical Therapy students across three cohort years, providing individualized academic and personal support to ensure student retention and success. Assist with delivery of Student Success Workshops and other programming to motivate, encourage, mentor, and teach students how to navigate professional health education. Provide in-person support during Hybrid Lab Immersions; assist with planning and execution of immersion activities Participate in regular development and interpretation of department policies to ensure compliance with the University’s policies and regulatory requirements while ensuring focus on student success. Advise and support student requests for alternative curricular plans, personal leaves of absence, and program withdrawal and discontinuation. Create and update all related documentation. Support Academic Standards for Hybrid students. May inform students of probation, changes to degree progress, and leaves of absence and help facilitate academic recovery programming and coaching; will create and update all related documentation. Collaborate with Admissions to support new student onboarding. Assist with initial student onboarding to clinical education software Exxat; support initial compliance review. Maintain up-to-date knowledge of U of U student services and policies including but not limited to admissions, registration, financial aid and wellness, basic needs, counseling and wellness, etc. Help coordinate and plan events including new student Open Houses, information sessions, DPT orientation, and department graduation ceremony. Ensure all administrative tasks are completed for student records up to student graduation This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience). 4 years’ of related experience. Demonstrated human relations and effective communication skills Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Experience working with online learners Tutoring, academic standards, or other academic support experience Master’s Degree in Education or related field Type Benefited Staff Special Instructions Summary Additional Information The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: Online reports may be submitted at oeo.utah.edu This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.