Director of Product, Trust

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As the Director of Product for Trust & Safety, you will be instrumental in shaping the visionary direction for safeguarding and nurturing a cutting-edge fintech marketplace. This dynamic team is dedicated to tackling a wide array of challenges, all aimed at enhancing user experience, fortifying security measures, streamlining identity verification processes, refining fraud prevention policies, and constructing innovative platforms that solidify Affirm's position as a frontrunner in the industry.In this role, you will lead a talented team of Product Managers, exert influence across various product domains, and orchestrate seamless collaboration with Trust & Safety analytics and operations units. Your responsibilities extend to crafting features and platforms that effortlessly enhance customer interaction with Affirm, seamlessly integrating into a comprehensive member journey.You will closely collaborate with experts in Fraud Risk, Machine Learning, Customer Operations, Engineering, and our broader product teams to uphold the safety of both consumers and merchants. The Trust & Safety division is experiencing rapid expansion, both in terms of its scale and its influence. This presents a remarkable opportunity for you to shape the product vision and implement a strategic roadmap that will profoundly shape the future trajectory of Affirm.What you'll do With your team, you’ll own the Identity, Authentication, Security, Fraud and Membership roadmapsCollaborate with key stakeholders to set long term objectives, KPIs and closely track progress against the team’s goalsPartner with other product teams and engineering teams to scale our platforms and meet the needs of new products, partnerships and unlock new distribution channelsBuild configurable systems and platforms that allow us to identify users seamlessly with minimal friction, and at the same time, increase account securityInnovate on our tooling systems to fight fraud and unlock new loan volumeOwn the product vision, strategy and customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering while balancing business needs and keeping our users safe What we look for 12+ years of product management experience and having directly led teams (ideally 5+ years of management experience)Equivalent practical experience or a Bachelor’s degree in a related fieldProficiency with one or more of the following - trust and safety, fraud, identity or paymentsA passion for financial products and improving people’s financial livesProven ability to scale and foster a team while leading from a product driven stanceAbility to lead a large decentralized group from complex and ambiguous situations to clarity and focusExperience balancing competing needs in a platform, striking the right balance between flexibility and consistency, and comfortable communicating prioritization Track record of successfully launching and growing products at scaleAbility to balance outstanding user insight with high analytical rigorDrive to question assumptions and validate hypothesesObsesses over getting the product details right, but knows how to ship on timeLead, mentor and develop a growing team of product managers Base Pay Grade - TEquity Grade - Canada 9Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).CAN base pay range per year: $203,000 - $283,000 Location - Remote Canada