Membership Coordinator – 50% position part-time

JOB DESCRIPTIONThe purpose of this position is to provide overall coordination for CORE Group membership activities including online and in-person event management, membership support, membership advocacy, invoicing, and daily membership operations. Knowledge of the global public health landscape preferred. The coordinator will also assist with the development of recruitment, retention, and engagement initiatives.This is an exciting position for someone that loves working with people and believes in the power of collaboration. If you are a positive, creative and people person, who is dynamic in their interpersonal relationships – this is the job for you CORE Group fosters collaborative action and learning to improve and expand community-focused public health practices. Established in 1997 in Washington D.C., CORE Group is an independent not-for-profit hybrid, membership organization, and home of the International Community Health Network, which brings together over 23,000 global health practitioners- CORE Group member organizations, scholars, advocates, and donors to support the global health of underserved women, children, adolescents, and communities around the world. Learn more here: www.coregroup.org. CORE Group works closely with members around the world on technical excellence and advocacy, working at the community, national, regional and global levels to improve health in communities. DUTIES AND RESPONSIBILITIES: Membership Relations Act as first and primary contact for prospective CORE Group Develop, facilitate, and manage applications for membership approval process, and prepare quarterly membership reports for the Board of Directors. Ensure quality and efficiency of membership process and Lead retention and recruitment, as well as lead member events that are relevant. Update and maintain the CORE Group Membership Database (MemberClicks/Oasis AMS experience highly encouraged). Design and implement membership engagement strategies to support growing membership, in collaboration with other CORE Group staff and Board of Ensure accurate membership renewal processing; background in accounts processing is highly desirable. Assist with the tracking and analysis of membership, engagement, and affiliate KPIs. Serve as point person for generating reports, queries, exports, mailing lists, email lists etc. for membership Work closely with the Communications lead to promote member resources and events. Event Management Assist with the logistical management, execution, and analysis of meetings and workshops, including CORE Group’s annual conferences, including: Manage venue selection and negotiation of contracts for US and global events. Liaise with vendors to ensure timely and accurate on-site services, including F&B, AV, room set-up, etc. Work closely with consultants that assist with event planning. Monitor participant registration, payment, and attendance, etc. Manage event budget and provide regular reports of revenue/expenses. Manage growing Event Volunteer program. Coordinate event marketing and meeting materials with CORE Group Communications/KM Team. Oversee and contribute to conference/event/member webinar/session design and content and manage information around the content of conferences and events. Design new logistical processes to support growing meetings as needed. Process Sponsorship payments and ensure Sponsors receive Sponsorship materials. Perform other duties as assigned using judgment and initiative. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. QUALIFICATIONS Bachelor’s degree and related administrative, organizational, and analytical experience required. High-quality work and attention to detail are essential in this role. Understanding of global health landscape necessary. 3-5 years of consortium management, membership management, advocacy, event management, necessary Must have strong interpersonal skills and demonstrate a customer service orientation by responding to difficult situations with tact and diplomacy. Dynamic, outgoing and creative person who enjoys working with people and the “customer service” element of membership engagement. Strategic thinker, who can provide constructive and meaningful ideas/solutions for CORE Group membership growth and engagement, office management, and events. Must possess excellent oral and written communication skills. Must have the ability to manage multiple projects, work independently and meet deadlines, and enjoy diverse tasks. Attention to detail is a must Must demonstrate flexibility and adaptability to changing work schedules, workflow and job duties. Must have the ability to work successfully as a part of the team, as well as independently. Event planning experience a plus. Experience with WordPress and MemberClicks/Oasis Association Management Software highly desirable. Knowledge/interest in global public health Fluency in English required. Knowledge of French and/or Spanish helpful.