Business Office Assistant

Position Summary: Join My Dentist Muskogee—Full-Time Experienced Business Office Assistant Career Opportunity Apply Today & Make Patients Smile Every DayRole Offers:✅ No Nights or Weekends – Enjoy a healthy work-life balance ✅ Full Benefits Package – Including health insurance, retirement plans & PTO ✅ Quarterly Bonus Potential – Rewarding hard work & dedication ✅ Dental Assistant Academy Training & CE classes included – We invest in your growthMy Dentist Muskogee, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office" is looking for a Full-Time Experienced Business Office Assistant to join our team.Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.About My Dentist Muskogee:My Dentist Muskogee, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 5 person team that thrives on collaboration, communication, and community Office is a fun, family atmosphere, positive, fast-paced, collaborative, compassionate, hard working, goal-oriented, energetic teamOffice is located at Fayetteville Road, Van Buren, AR Expected Full-Time Work Hours: Monday-Thursday, 8:00am-5:00pm & Friday, 9:00am-1:00pm (Hours Subject to Change) Fun Facts About Office:*Celebrate Successes & Goal Achievements*Celebrate Birthdays & Work Anniversaries*Have Team Outings*Involved in the CommunityWhy Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: and America’s Greatest Workplaces for Diversity in . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.What You’ll Gain:Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE ClassesFlexible Pay Access:  Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.Bonus Potential:  Employee Referral & Quarterly Bonus As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.  More about the role:Greet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potential Minimum Qualifications, Experience & Education:High School Diploma/GED1 year of Front Office Administrative work experience at a Dental OfficeDentrix or other dental software experienceCompliance & Confidentiality:The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Dental Knowledge, Software & Experience:Working knowledge of dental procedures and terminologyMicrosoft Office Suite experience Business & Professional Skills:Experience working in a fast-paced and customer-centric environmentStrong communication, organization, and multitasking abilitiesAdaptable to changing workflows and team dynamicsDetail-oriented with a proactive approach to problem-solvingExcellent communication, organizational, and multi-tasking skillsTeam & Culture Fit:Collabroative team player who thrives in supportive, family-like environmentsDedicated, dependable with a positive attitude and sefvice-oriented mindset Preferred Experience:1+ years of experience with insurance billing and accounts receivable Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.