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Medical Receptionist
2 weeks ago
Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist. Responsibilities include, but are not limited to:Greet and discharge patients/visitors in a prompt, courteous, and helpful mannerAssist patients with Clearwave check-in processUpon check-in, verify demographics, insurance eligibility, referrals and authorizationsObtain referrals/authorizations, if necessaryCollect co-pays and outstanding balances from patientsProvide patients with appropriate new patient paperworkRegister patients, if necessarySchedule appointments, including but not limited to follow-ups and consultsResponsible for cashing out and balancing nightlySchedule flexibility required, as employee many need to open or close an office, and/or change locationsPerform daily chart checks for future visits to include insurance verification, referrals and authorizationsScan/import clinical forms dailyAnswer phones, transfer and/or direct calls during busy times Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-upEnsure release form has been completed and payments received, when applicableDistribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log.Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.Keep waiting room neat and presentable at all timesMaintain excellent communication with medical assistants and patients regarding wait times or physician delaysMaintain patient confidentiality Qualifications Minimum of a high school diploma or GED. Secondary training in business school or college preferred. 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus. Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.
