Barista

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate barista to join our growing team Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you’ll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You’ll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee and are always ready to lend a helping hand to a colleague. What you’ll do:Create & serve our full beverage menu while upholding consistency of the maman beverage standardsWork with top of the industry equipment and high quality, locally roasted coffeeManage your time effectively and multi-task with efficiency that does not compromise qualityEfficiently work on the barista station while delivering beautiful & artistic espresso beveragesSuccessfully communicate specials of the season & encourage guests to try our best selling itemsEnsure return visitors and foster relationships with regulars through warm hospitality and impeccable service – do you know their order? Dial up the coffee without even askingMake decisions based on ensuring satisfaction for the guests, the team and the company while maximizing profitabilityAlways keep your barista station sparkling, no one likes working in a messy placeInvestigate and resolve any guest concernsAssist with re-stocking at the end of your shift – team work makes the dream work, so set your self & your colleagues up for successWhat we're looking for:You have third wave coffee experienceYou have minimum 2 years barista experienceYou are an experienced front of house professionalHospitality is your passion; you make a point of keeping up with the latest industry trends & love latte artQuality, aesthetics & top notch customer experience is a non-negotiable for youYou work positively and collaboratively to achieve the highest standards of deliveryYou learn quickly and are able to adapt to maman’s unique cultureUpbeat, friendly, & efficiency orientedFlexible schedule that will include weekends, holidays, and special events If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the wayWhat's in it for you:Join a fast-growing company committed not just to serving the best cookies & coffees but to building a national brandCompetitive salary, healthcare, & sweet perks for always going the extra mile and living our valuesTraining to get you settled into your role, learning opportunities to broaden your skill set & help you thrive at workGreat opportunity to progress with maman, internal mobility and growth will be encouraged when possibleKeep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.