Commercial Lines Account Manager

3 days ago

Barnstable, United States Insurance Staffing Full time

Commercial Lines Account ManagerJoin a respected, family-run independent insurance agency that has been protecting clients across Massachusetts since 1986. For nearly 40 years, this agency has built its reputation on trusted advice, personalized service, and custom coverage solutions that truly safeguard what matters most to their clients. As the agency continues to grow, they’re adding an experienced Commercial Lines Account Manager to their team, someone who thrives in a collaborative environment and takes pride in providing high-touch, white-glove service.About the AgencyThis is more than just another local insurance office. It’s a community-focused, relationship-driven agency where integrity, care, and professionalism guide every client interaction. Their long-standing success is rooted in one thing: putting people first. You’ll be part of a tight-knit, supportive team that values your input, respects your expertise, and gives you the tools to succeed, plus a leadership team that truly believes in work-life balance and doing things the right way.What You’ll DoManage a book of small and middle-market commercial accounts, including property, contractors, restaurants, and BOPsServe as the primary contact for clients, handling renewals, policy changes, certificates, and day-to-day servicingBuild and maintain strong relationships with clients, carriers, and underwritersMarket and remarket accounts as needed to ensure best coverage and pricingCollaborate with producers and leadership to deliver seamless, high-quality serviceUse HawkSoft to manage documentation, workflows, and account activityWhat We’re Looking ForMinimum 3+ years of Commercial Lines Account Management experience in an agency settingStrong understanding of commercial coverages and carrier guidelinesExcellent communication, organizational, and follow-up skillsA genuine passion for helping clients and solving problemsExperience with HawkSoft a strong plusActive MA P&C License requiredWhat’s In It for YouCompetitive base salary of $80,000–$100,000, plus bonus opportunitiesComprehensive benefits package (health, retirement, PTO, and more)Family-oriented culture where your work truly mattersStable, reputable agency with decades of growth and client loyaltyOpportunity to work alongside industry professionals who value service, not sales quotas

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