Personal Lines Account Manager

24 hours ago


Barnstable, United States Insurance Staffing Full time

Personal Lines Account ManagerCenterville, MA (In-Office) $60,000–$80,000 + Bonuses + Excellent BenefitsJoin a trusted, family-owned independent insurance agency that has proudly served the Cape Cod community since 1986. For nearly four decades, this agency has built its reputation on personalized service, trusted advice, and tailored insurance solutions designed to protect what matters most. As they continue to grow, they’re seeking an experienced Personal Lines Account Manager who values relationships, attention to detail, and delivering a white-glove experience to every client.About the AgencyThis isn’t a high-pressure call center environment, it’s a relationship-driven, community-focused team that truly cares about its clients and employees. With a focus on integrity, care, and professionalism, the agency offers custom coverage solutions and the kind of client service that keeps families coming back generation after generation.What You’ll DoManage a personal lines book of business, including home, auto, umbrella, and related policiesHandle renewals, endorsements, billing inquiries, and client service requests with accuracy and professionalismIdentify coverage gaps and cross-sell opportunities to ensure clients are fully protectedBuild long-term relationships through proactive communication and trusted guidanceWork closely with producers and management to deliver seamless, high-quality serviceUse HawkSoft to manage all client activity, documentation, and workflowsWhat We’re Looking ForMinimum 2–3 years of Personal Lines Account Management experience in an agency settingStrong understanding of personal insurance products and carrier guidelinesExcellent communication, organizational, and client service skillsActive MA P&C License requiredExperience with HawkSoft preferred (training provided for the right candidate)A genuine desire to help clients and be part of a collaborative, family-oriented environmentWhat’s In It for YouCompetitive base salary of $60,000–$80,000, plus bonus opportunitiesComprehensive benefits package (health, retirement, PTO, and more)Stable, well-established agency with strong local reputationSupportive, family-run culture that values its employees and clientsOpportunity to grow with a respected and expanding agency



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