Account Manager

2 weeks ago

Wausau, United States Spectrum Insurance Group LLC Full time

Spectrum Insurance Group is looking for a Commercial Lines Account Manager to join one of our Wisconsin Valley offices - Wisconsin Rapids, Stevens Point, or Wausau. The Account Manager works closely with a team of agents to provide excellent customer service and support to individual and group clients. Qualified candidates will be licensed and have 3+ years of commercial lines experience. BenefitsPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceHands on TrainingTuition ReimbursementMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanEvenings OffResponsibilitiesPrepares submissions and markets new/renewal business to appropriate carriersResponds to all day-to-day inquiries and service issues for assigned clientsProvides coverage recommendations and collects exposures from clients and prospects Maintains agency management system with up-to-date and accurate informationServes as liaison between client and vendors/carriers to resolve issues and identify process improvement opportunitiesTracks, manages and documents open issues keeping the client and agent informed of status and resolutionQuotes, analyzes, compares, and recommends coverage options for clientsManages renewal timeline to ensure timely execution of client decisionsPrepares summaries of insurance, renewals, schedules, and proposals Reviews client contracts and policies for accuracySupports Agents with new and renewal business presentations as neededBuilds and maintains strong customer relationships through pro-active communicationCommunicates and educates clients on latest industry trends, issues, and changesAttends client meetings as requiredRequirementRequired Knowledge and SkillsKnowledge of insurance products, rating, and underwriting proceduresPractical knowledge of quoting process and toolsExcellent verbal and written communication skillsStrong analytical thinking, business acumen, and organizational skills Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instructionAbility to manage multiple priorities, accurately, efficiently, and independentlyAttention to detail and ability to complete tasks with a high degree of accuracy License and Certification RequirementsValid WI drivers license and acceptable driving historyCurrent licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin

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