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Veterinary Client Service Representative
2 weeks ago
Description Cypress Creek Pet Care is hiring a Client Service Representative Reports to: Practice Manager and Lead Client Service Representative Responsibilities include but are not limited to: Provide excellent customer service to clients and patients in person and over the phone. Check in/out patients and schedule appointments Process invoices and collecting payments Manage the cash drawerAssisting with maintaining accurate medical records Provide support to team as needed Requirements: Veterinary experience is required Required knowledge of general office practices and procedures, receptionist and telephone techniques. Ability to perform clerical work with speed and accuracyHigh school diploma or equivalent requiredExperience with veterinary medical terminology and procedures.
Experience
with computers, veterinary software, and multi-line telephone system Excellent communication and customer service skills. About the HospitalCypress Creek Pet Care is a small animal practice located in Cedar Park, Texas providing high quality, dedicated care for every patient. Offering primary, emergency, and boarding services. Our hospital has a collaborative team and is committed to a positive work environment.
We pride ourselves on compassionate care and high standards of medical excellence. Join our tenured team of doctors, nursing staff and compassionate front office to ensure clients and patients are getting the best in veterinary medicine care We are open Monday – Friday, 8:00am - 6:00pm and Saturday, 8:00am - 12:00pm Benefits – our care in actionThrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members: Competitive pay 401(k) with employer match Mental health resources, including 24/7 access to Lyra Health Paid parental leave Purr-ental leave for when you adopt a pet Employer-sponsored childcare and elder care Personalized care for every family-forming journey FREE CE courses Pet perks and veterinary service discounts Student loan management tools and assistance
