Veterinary Client Service Representative

1 week ago


Cedar Park, United States Thrive Pet Healthcare Full time

DescriptionCypress Creek Pet Care is hiring a Client Service RepresentativeReports to: Practice Manager and Lead Client Service RepresentativeResponsibilities include but are not limited to:Provide excellent customer service to clients and patients in person and over the phone.Check in/out patients and schedule appointmentsProcess invoices and collecting paymentsManage the cash drawerAssisting with maintaining accurate medical recordsProvide support to team as neededRequirements:Veterinary experience is requiredRequired knowledge of general office practices and procedures, receptionist and telephone techniques.Ability to perform clerical work with speed and accuracyHigh school diploma or equivalent requiredExperience with veterinary medical terminology and procedures.Experience with computers, veterinary software, and multi-line telephone systemExcellent communication and customer service skills.About the HospitalCypress Creek Pet Care is a small animal practice located in Cedar Park, Texas providing high quality, dedicated care for every patient. Offering primary, emergency, and boarding services. Our hospital has a collaborative team and is committed to a positive work environment. We pride ourselves on compassionate care and high standards of medical excellence.Join our tenured team of doctors, nursing staff and compassionate front office to ensure clients and patients are getting the best in veterinary medicine careWe are open Monday - Friday, 8:00am - 6:00pm and Saturday, 8:00am - 12:00pmBenefits - our care in actionThrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:Competitive pay401(k) with employer matchMental health resources, including 24/7 access to Lyra HealthPaid parental leavePurr-ental leave for when you adopt a petEmployer-sponsored childcare and elder carePersonalized care for every family-forming journeyFREE CE coursesPet perks and veterinary service discountsStudent loan management tools and assistance



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