F-35 Help Desk Specialist | Secret clearance
1 week ago
Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA.The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **POSITION IS CURRENTLY PENDING FUNDING**HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACTProvide technical assistance to computer users.Answer questions or resolve computer problems for clients in person, or via telephone or electronically.Responds to and diagnoses problems through discussion with users.Ensures a timely process through which problems are controlled.Includes problem recognition, research, isolation, resolution, and follow-up steps.Supervises operation of help desk and serves as focal point for customer concerns.Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Documents, tracks, and monitors the problem to ensure a timely resolution.Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.WHAT YOU’LL NEED TO SUCCEED:Security Clearance Level: Secret clearanceRequired Experience: 5 yearsCertification Requirements: Security+ CE and AZ-900 – Microsoft Azure Fundamentals certifications.Education: AS/AA degree in Computer Science, Information Sciences, or related IT discipline.Required Technical Skills: Help Desk Tier 1 operations.Location: Onsite in Arlington, VAPosition Availability: This position is pending funding.US Citizenship RequiredGDIT IS YOUR PLACE:401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $25.29 - $42.24. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA VA Arlington
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F-35 Power BI
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Arlington, United States GDIT Full timeJob Description: Transform technology into opportunity as a F-35 Power BI/ Power Platform Administrator, with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a...
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Arlington, VA, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Security Standards, Cyber Threat Analysis, Digital Forensic Investigations Certifications: None Experience: 8 + years of related...
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Arlington, VA, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Security Standards, Cyber Threat Analysis, Digital Forensic Investigations Certifications: None Experience: 8 + years of related...
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Arlington, VA, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Security Standards, Cyber Threat Analysis, Digital Forensic Investigations Certifications: None Experience: 8 + years of related...
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Arlington, VA, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Security Standards, Cyber Threat Analysis, Digital Forensic Investigations Certifications: None Experience: 8 + years of related...
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Arlington, VA, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Cyber Security Standards, Cyber Threat Analysis, Digital Forensic Investigations Certifications: None Experience: 8 + years of related...
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