Help Desk Technician
1 week ago
Zachary Piper Solutions is seeking a Help Desk Technician to support an Army National Guard program, fully onsite in Arlington, VA. Shift 7am-3pm. Must have active Secret Clearance Responsibilities: * Respond to user inquiries via phone, email, or chat regarding hardware, software, and network issues. * Diagnose problems, guide users through solutions, and escalate complex issues to higher-level support when necessary. * Assist with setup and configuration of systems, applications, and peripheral devices. * Record issues, resolutions, and updates in ticketing systems for tracking and reporting purposes. * Proactively check system performance and respond to alerts to prevent downtime. * Create, modify, and deactivate user accounts and permissions in accordance with company policies. * Provide guidance on best practices, system usage, and security protocols. * Follow IT policies and procedures to maintain data integrity and security. * Work with network, systems, and application teams to resolve complex technical issues. Skills: * High school diploma or equivalent. * At start date, must possess an IAT level II certification in ACTIVE status: * CCNA Security * CySA+ * GICSP * GSEC * Security+CE * CND * SSCP * 3+ Years' experience as a service desk analyst with proven experience in ongoing support of client-specific application systems. * Physical requirements of lifting and/or pulling up to 40lbs.; sitting, bending, and standing. * The equipment used in this position includes, but is not limited to, computers, servers, and network devices. * Demonstrate excellent communication skills, both verbal and written, to support incoming customer support calls and emails. * Analytically inclined with attention to detail and accuracy, and consistent follow-through to assure problems are resolved, with the ability to respond to last-minute requests. * Identify and articulate key information in an efficient and timely manner, and exercise discretion and independent judgment when handling situational occurrences. * Analyze and recommend alternative solutions to meet customer needs, while building credibility and trust with customers. * Identify areas of opportunity to improve customer satisfaction and demonstrate excellent multitasking and time management skills. * Support the team process and participate in cross-functional teams, in a fast-paced and ITIL transitional environment. Compensation: $70,000/year **depending on years of experience and degree** Full Benefits -Medical, Dental, Vision, 401K, Paid Holidays, PTO, Sick Leave if required by law This job opens for applications on 12/1/2025. Applications for this job will be accepted for at least 30 days from the posting date #LI-Onsite #LI-GC2 Key words: delivers technical support, troubleshooting, issue resolution, hardware, software, network systems, tickets, perform system monitoring, user account administration while ensuring smooth installation and configuration of applications and devices. With strong customer service, problem-solving, communication skills, they maintain IT security compliance and accurate documentation., reimaging, remote support tools, operating systems, Microsoft Office, and network connectivity enables them to collaborate effectively with IT teams and deliver reliable technical assistance.
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Netflix IT Help Desk Technician
4 weeks ago
Arlington, United States TradeJobsWorkForce Full timeMake an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Ensure compliance with safety and company policies. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
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Netflix IT Help Desk Technician
7 days ago
Arlington, WI, United States TradeJobsWorkforce Full timeMake an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Ensure compliance with safety and company policies. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
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Netflix IT Help Desk Technician
5 days ago
Arlington, WI, United States TradeJobsWorkforce Full timeMake an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Ensure compliance with safety and company policies. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
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Netflix IT Help Desk Technician
5 days ago
Arlington, WI, United States TradeJobsWorkforce Full timeMake an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Ensure compliance with safety and company policies. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
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Netflix IT Help Desk Technician
1 week ago
Arlington, WI, United States TradeJobsWorkforce Full timeMake an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Ensure compliance with safety and company policies. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.
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Help Desk Technician
4 weeks ago
Arlington, United States D.R. Horton Full timeD. R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level an Technician, Help Desk, Help, Microsoft, Construction, Business Services
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Help Desk Technician
2 weeks ago
Arlington, United States D.R. Horton Full time*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers...
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Help Desk Technician
4 days ago
Arlington, TX, United States D.R. Horton Full timeD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers...
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Help Desk Technician
1 week ago
Arlington, TX, United States D.R. Horton Full time*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers...
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Netflix IT Help Desk Technician
17 hours ago
Arlington, United States TradeJobsWorkforce Full timeWere looking for a Netflix IT Help Desk Technician to provide tech support to employees. Work closely with your team to maintain high performance and efficiency. Stay adaptable to meet changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.
