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Resident Care Coordinator
2 weeks ago
- Resident Care Coordinator - CCRC (Continuing Care Retirement Community) Reports to: Resident Care Director Supervises: Med Techs and Caregivers Location: Arizona Job Type: Full-time, On-site, Shifts as needed Position Overview: We are seeking a compassionate, organized, and experienced Resident Care Coordinator to join our team at Gardens Care Senior Living in Arizona.
- The ideal candidate will work closely with residents, their families, and the care team to ensure the highest level of care, quality of life, and safety for each resident.
- The Resident Care Coordinator will serve as a liaison between residents, families, medical professionals, and staff to provide exceptional care in a holistic, supportive, and respectful environment.
- Integrity: We uphold the highest standards of honesty and transparency in all our interactions, ensuring that residents and their families trust us to provide care that is ethical, responsible, and trustworthy.
- We believe that collaboration is the key to providing excellent care.
- We work together, share ideas, and support each other to meet the needs of our residents.
- We recognize the intrinsic worth of every individual, from our residents to our team members.
- We treat everyone with dignity, respect, and compassion, promoting a culture of inclusion and care.
- We are committed to consistently providing the highest level of service, continuously striving for excellence in everything we do to enhance the well-being of our residents.
- Resident Care Management: Coordinate and oversee care plans for residents across all levels of care (independent living, assisted living, memory care), as needed.
- Conduct initial assessments, regular evaluations, and updates to care plans in collaboration with residents, families, and medical providers, as needed.
- Ensure care plans are followed, and services are delivered in a timely and efficient manner.
- Monitor residents' health status and work with nursing staff to identify changes in condition, needs, or care requirements.
- Serve as the primary point of contact for families regarding residents' care.
- Regularly update families on resident progress, concerns, and any changes to care needs.
- Assist families in navigating any concerns and mediate solutions in a timely and compassionate manner.
- Work with interdisciplinary teams, including physicians, nurses, therapists, social workers, and other staff, to ensure optimal care coordination.
- Facilitate referrals to outside services or specialists as necessary.
- Ensure that resident care meets all regulatory and facility standards, maintaining compliance with state and federal regulations.
- Act as an advocate for residents to ensure that their preferences, rights, and dignity are upheld.
- Foster a culture of respect, kindness, and empathy in all interactions.
- Oversee the administration of medications, ensuring compliance with physician orders and regulatory standards.
- Ensure timely and accurate documentation of medication administration and any adverse reactions.
- Work with the nursing team to monitor residents' responses to medications and collaborate with physicians on any necessary adjustments.
- Maintain accurate and up-to-date medication records for each resident and ensure that medications are stored and handled in compliance with safety protocols.
- Maintain accurate and up-to-date care records, including care plans, progress notes, medication logs, and assessments, in accordance with facility policies and regulations.
- Provide timely reports and documentation for facility audits and regulatory reviews.
- Provide support and guidance to direct care staff (nurses, aides, etc.) regarding care plans, medication management, and resident needs.
- Assist with training and educating staff on care protocols, customer service, regulatory compliance, and medication administration.
- Work shifts as needed to ensure continuous care and coverage, including weekends and holidays as required by the needs of the residents and facility.
- Education: Bachelor's degree in Nursing, Social Work, Healthcare Administration, or a related field (preferred, but not required).
- LPN (Licensed Practical Nurse) or RN (Registered Nurse) licensure (preferred, but not required).
- Certified caregiver in Arizona (required).
- Valid CPR and First Aid certification (preferred).
- Minimum of 2-3 years of experience in long-term care, senior care, or related healthcare settings.
- Previous experience in a CCRC, skilled nursing, or assisted living environment is highly desirable.
- Experience working with interdisciplinary care teams is preferred.
- Strong communication skills, both verbal and written.
- Excellent organizational and time management abilities.
- Ability to handle sensitive and confidential information with professionalism.
- Knowledge of regulatory requirements and standards in senior care and CCRC settings.
- Compassionate, patient, and attentive to the needs of senior residents.
- Ability to work collaboratively in a team environment while also independently managing tasks.
- Strong attention to detail in medication management and documentation.
- This role requires work in a residential community setting and involves regular interaction with residents and their families.
- Occasional physical effort may be required, including moving equipment, assisting with mobility, or lifting up to 25 lbs.
- The position may require occasional weekend, evening, or holiday shifts to ensure 24/7 coverage.
- Why Join Us?
- Competitive salary and benefits package, including health, dental, and retirement plans.
- Opportunity to make a meaningful impact on the lives of seniors and their families.
- Work in a supportive, team-oriented environment with opportunities for professional growth and development.
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