Service Management Lead
1 week ago
Overview Come join a company that strives for Extraordinary People and Exceptional Performance Chenega Services & Federal Solutions, LLC a Chenega Professional Services’ company, is looking for a Service Management Lead. The Service Management Lead serves as the primary liaison for the client and provides strategic oversight of service execution.Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients. Responsibilities Responsible for being the primary liaison to the client. Oversees IT support service (and related ITIL) processes to ensure they are being effectively executed. Leads continual improvement of processes and manages the lifecycle of services . Provides oversight and guidance for the implementation of service processes, procedures, work instructions, and associated tools. Aligns service processes and activities to the ISO 20000 Information Technology - Service Management standard . Collaborates with service managers and functional leaders (engineering, operations, and service desk) as well as other client contractors and service providers to enable seamless service execution . Oversees knowledge management, training and education programs .Other duties as assigned Qualifications Bachelor’s degree in business administration or related field 10 years of experience managing IT Support Services with similar scope and complexityFamiliarity with Federal IT security requirements.Must be able to obtain a Tier 4 Public Trust clearance Certification Requirements: ITIL v3 Expert and/or ITIL 4 Managing Professional Certified TBM Executive (CTBME) . Knowledge, Skills and Abilities:Demonstrated experience working closely with IT managers, Business Process Partners, and end users to establish processes and service level objectives.Demonstrated experience managing teams of IT professionals supporting a large AO with a highly mobile workforce. Teleworking Permitted? Yes Estimated Salary/Wage USD $120,000.00/Yr. Up to USD $140,000.00/Yr.
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Service Management Lead
2 weeks ago
Washington, United States Chenega Corporation Full timeSummaryCome join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC a Chenega Professional Services’ company, is looking for a Service Management Lead. The Service Management Lead serves as the primary liaison for the client and provides strategic oversight of service execution.Our...
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Service Management Lead
2 days ago
Washington, Washington, D.C., United States Chenega Corporation Full timeOverview:Come join a company that strives for Extraordinary People and Exceptional Performance Chenega Services & Federal Solutions, LLC a Chenega Professional Services' company, is looking for a Service Management Lead. The Service Management Lead serves as the primary liaison for the client and provides strategic oversight of service execution.Our company...
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Service Management Lead
2 weeks ago
Washington, United States ClifyX Full timeService Management LeadTitle: Service Management Lead Client: IMF (International Monetary Fund) Duration: Perm Salary: Max 120K Requirement ITIL certified service management expert (not mandate) Experience in managing infrastructure support Datacenter administration projects Responsible for creating and establishing ITIL framework for steady state projects...
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Assest Management Lead
2 weeks ago
Washington, United States DMI (Digital Management, Inc.) Full timeAssest Management Lead Job ID: 2025-28265 Category: Project/Program Management & PMO Location: US-DC-Washington About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end‑to‑end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and...
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Assest Management Lead
2 days ago
Washington, United States DMI (Digital Management, LLC) Full timeAbout DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as...
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Director of Managed Services Staffing
4 weeks ago
Washington, United States Broadcast Management Group Full timeDirector Of Managed Services StaffingBroadcast Management Group (BMG) is a leading provider of broadcast managed services. The Director of Managed Services Staffing will oversee the strategic development, operations, and execution of staffing and HR solutions within our Managed Services division, as well as serve as the Human Resource Manager. This role will...
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Director of Managed Services Staffing
2 weeks ago
Washington, United States Broadcast Management Group Full timeJob Overview:Broadcast Management Group (BMG) is a leading provider of broadcast managed services. The Director of Managed Services Staffing will be responsible for overseeing the strategic development, operations, and execution of staffing and HR solutions within our Managed Services division, as well as serving as the Human Resource Manager. This role will...
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Director of Managed Services Staffing
1 week ago
Washington, United States Broadcast Management Group Full timeJob Overview:Broadcast Management Group (BMG) is a leading provider of broadcast managed services. The Director of Managed Services Staffing will be responsible for overseeing the strategic development, operations, and execution of staffing and HR solutions within our Managed Services division, as well as serving as the Human Resource Manager. This role will...
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Washington, United States Digital Management, Inc. Full timeAbout DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as...
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Director of Managed Services Staffing
3 weeks ago
Washington, United States Broadcast Management Group, Inc. Full timeJoin to apply for the Director of Managed Services Staffing role at Broadcast Management Group, Inc. Job Overview Broadcast Management Group (BMG) is a leading provider of broadcast managed services. The Director of Managed Services Staffing will be responsible for overseeing the strategic development, operations, and execution of staffing and HR solutions...
