Customer Service Representative
4 weeks ago
Customer Service Representative - Collision CenterLa Crosse, WIEast Region Collision /On-siteWinners Work Here Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts, Medical, Dental, and Vision Insurance, Life Insurance, Employee Assistant Programs, Paid Holidays and Paid Time Off, 401k Plan with Employer Match, Training, Work-Life Balance. Here are some quick insights into this opportunity. We would love to discuss it with you in more detailCustomer Service Representative Responsibilities:Responsible for greeting customers coming into the collision center for all service needs.Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates.Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders.Open Repair Orders and close Repair Orders in times of customer/service overflow.Assist the Shop Supervisor(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated.Assist collision technicians in identifying opportunities to Up-Sell.Report all customer complaints to the shop foreman or collision center manager.Inspect each departing job for quality and cleanliness.Finalizes paperwork upon completion of work and at end of shift.Check all cash schedules daily.Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc.Promote good housekeeping and safe work practices.Perform all other duties as assigned.Customer Service Representative Requirements:Education: A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered.Experience: Minimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervisionLicenses or Certificates: A valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premisesAppearance/Uniforms: All employees must maintain a neat, clean and well-groomed appearanceReady to Join? Apply now to learn more about what Premier Truck Group has to offer Premier Truck Group is an equal opportunity employer.
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Customer Service Representative
1 week ago
La Crosse, United States Spectrum Insurance Group LLC Full timeSpectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office...
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Customer Service Representative
2 weeks ago
La Crosse, United States Premier Truck Group Full timeCustomer Service Representative - Collision Center La Crosse, WI East Region Collision / On-site Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice...
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Customer Service Representative
1 week ago
La Crosse, United States Premier Truck Group Full timeWinners Work Here!Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and...
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La Crosse, WI, United States Aureon Full timeJob Responsibilities: Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in...
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Customer Care Representative
3 weeks ago
La Crosse, United States Citizens State Bank of La Crosse Full timeAre you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and b Customer Care, Representative, Customer Service, Banking, Retail
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Customer Care Representative
1 week ago
La Crosse, United States Citizens State Bank Full timeDescription Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If youre willing to learn, were willing to train you!...
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Customer Care Representative
7 days ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
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Customer Care Representative
6 days ago
La Crosse, Wisconsin, United States Citizens State Bank Of La Crosse Full time $35,000 - $45,000 per yearFull-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're willing to...
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Customer Care Representative
2 weeks ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
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Customer Care Representative
3 days ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
