Senior Billing
2 days ago
Senior Billing & Revenue Operations Manager (Zuora Expert) Atlanta, GA (5 days per week)Overview We are looking for a seasoned Billing & Revenue Operations leader with advanced expertise in Zuora to own and elevate our global subscription, billing, and revenue ecosystem. This role requires a strategic, highly autonomous operator who can independently drive system architecture, integrations, process optimization, and enterprise-level billing and revenue functions. The ideal candidate brings both hands-on mastery and the ability to influence cross-functional stakeholders at a senior level.Key Responsibilities Billing & Revenue Leadership Architect and oversee end-to-end billing operations within Zuora, ensuring accuracy, compliance, and scalability across complex subscription and revenue models.Lead advanced revenue recognition processes, including automation within Zuora Revenue, custom configurations, and technical oversight of ASC 606 compliance.Drive monthly/quarterly close activities with Finance, ensuring seamless alignment between billing, revenue, and the GL.Establish governance standards for billing data integrity, audit readiness, and system controls. Zuora Platform Ownership (Billing & Revenue) Serve as the enterprise owner of Zuora, responsible for platform strategy, configuration, optimization, and roadmap execution.Design and maintain complex product catalogs, rate plans, charge models, workflows (Z-Workflow), notifications, and revenue rules.Manage and refine user roles, permission sets, and access frameworks with a deep understanding of compliance and security.Lead system testing cycles, regression testing, release management, and documentation for all Zuora updates and enhancements. Integration Management & Technical Oversight Own all integrations between Zuora and downstream/upstream systems including Salesforce, ERP systems, payment gateways, and data warehouses.Collaborate with Engineering and RevOps to define data mapping, resolve synchronization issues, and optimize API or middleware-based data flows.Evaluate system performance and integration health, proactively identifying gaps, inefficiencies, and opportunities for automation.Lead design and testing for new integrations tied to scaling or transformational initiatives. Strategic Process Improvement & Operational Excellence Develop and implement a long-term operational strategy for billing and revenue, ensuring systems and processes support growth and evolving business models.Build robust SOPs, governance frameworks, and internal controls that improve accuracy, predictability, and audit readiness.Serve as a subject-matter expert to Executive Leadership, providing insights, forecasting support, and analysis on subscription metrics and revenue impacts.Deliver high-quality results with minimal direction, managing complex initiatives end-to-end while partnering across Finance, Sales Ops, Product, and Engineering. Qualifications 5–8+ years of direct experience in Zuora Billing and Zuora Revenue, including deep configuration, architectural design, and system ownership.Proven background leading enterprise-level billing and revenue operations within a SaaS or subscription-based environment.Strong command of ASC 606, revenue automation, and billing compliance requirements.Expert-level understanding of Zuora integrations, data models, APIs, and workflows.Demonstrated ability to operate independently, prioritize effectively, and manage complex cross-functional programs.Exceptional analytical, strategic thinking, and communication skills, with the ability to influence senior stakeholders. Preferred Experience Hands-on experience with Salesforce CPQ, NetSuite, or other ERP systems integrated with Zuora.Experience guiding or executing system migrations, Zuora deployments, or enterprise transformation projects.Background in scaling billing and revenue systems for rapid growth or global operations.
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Senior Billing Coordinator
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