Administrative Assistant

5 days ago

Columbia, United States Epworth Children's Home Full time

SummaryUnder the direction of the Director the incumbent will perform a variety of general office clerical and clinical records related duties in support of the Center for Counseling.Primary Performance Objectives• Understands and follows personnel policies and practices as outlined in the "Staff Manual"• Assists the Director with any needed administrative duties• Answers phone calls, schedules patient's appointments and coordinates with counselors for availability.• Corresponds with clients and referral partners to receive appropriate intake paperworkJob Task Summary• Handles collaboration of referrals and intakes of counseling center• Collaborates with Clinical Counselors to schedule appointments and manages initial intake paperwork• Provides support to Director and Clinical Counselors• Assist in client survey collection to support evaluation efforts• Maintains and develops a clinical filing system• Facilitates the coordination of data and produces reports• Verifies patient demographics and assist in the updating of patient information• Generates memos, emails and reports when appropriate• Assumes receptionist duties such as answering calls, receiving and distributing mail, taking meeting minutes as requested timely• Manages all requisitions for work orders and supplies• Completes administrative duties such as filing, typing, copying, binding, scanning etc.• Handles sensitive information in a confidential manner and follow HIPPA policies• Assists with private pay, insurance and Medicaid billing for Center for Counseling clients• Assist in the opening and closing of the center• Other duties as assignedSupervisory Responsibilities:• Does not applyQualifications:• Two years administrative experience and a minimum of a high school education required• Computer experience and proficient in Microsoft and Excel• Exhibits strong customer service and communication skills (verbal and written)• Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church• Must be able to pass standard background checking, including: drug screen, employment physical, SLED, DSS Central Registry and Sex Offenders RegistryPersonal Attributes and Skills:• Excellent organization skills with an ability to prioritize and manage multiple tasks and a variety of demands of a fast-paced environment.• Detail-oriented, with strong organizational, analytical, and planning skills• Demonstrates the ability to learn; patient and compassionate• Understands and respects the necessity for confidentiality• Positive and calm presence in all situations• Strong self-motivation and the ability to work as a team member• A proven ability to work positively and professionally with diverse groups of individuals• Must be able to work in an environment of constant demands and frequent interruptions• Commitment to maintain confidentiality of Protected Health Information and sensitive information

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