Director, HRBP, North America Operations

Date Posted:2025-12-04Country: United States of AmericaLocation: OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USADirector, HRBP, North America Operations Role Overview:We are seeking a motivated, driven high potential Human Resources Director to serve as HRBP for Otis’s North America Operations (Florence, SC), which manufactures and distributes elevators for the New Equipment business within the Otis Elevator Company and the Otis Service Center (Bloomfield CT), which houses our parts warehousing servicing maintenance, repair and replacement parts across Otis and non-Otis equipment, repair shop light manufacturing and assembly operations and engineering and technical support for current and legacy elevator systems. The North America Operations is primarily located in Florence, SC. The site is nonunion and home to more than 600 employees. This role will provide support across multiple functions including manufacturing, operations support disciplines, engineering, supply chain, testing and technical data services. This is a well-rounded generalist assignment with the opportunity to leave your mark As the HR site leader, you will partner with the manufacturing/operations/technical business leaders to achieve business success through aligning HR and organizational objectives. You will also partner with organizations across the company to support and execute business objectives and facilitate a culture that supports our Otis Absolutes (Safety, Ethics & Quality). This position will have 1 direct report and report directly to the Senior Director of Human Resources for the Americas Product, Delivery & Customer Organization. On a typical day you will:Partner with corporate and site management to develop, implement and execute HR operational initiatives and objectives that support achievement of overall business strategyImprove organizational effectiveness through the development and deployment of solutions to enhance leadership, improve productivity, and drive a performance and innovation cultureBe a key steward of talent. Identify high potential talent and cultivate an environment for employee training, cultural transformation, and succession planningSupport inclusion and belonging strategy to attract and develop talent by facilitating a culture and workplace environment where employees can achieve full potentialPartner with relevant Human Resources Centers of Excellence (COE) to deliver human resources programs and business outcome focused solutionsDevelop and deliver written communications or presentations as necessary to support human resource leadership or client group in delivery and effective communication of various programs, performance metrics or projectsPartner with client leaders to ensure the organization possesses the necessary workforce volume & capability to effectively and efficiently deliver core services while managing employment cost and developing future bench strengthProvide leaders and employees with coaching, consultation, and guidance on the effective conflict resolution, performance management, employee development and engagement; Assists leaders and employees at all levels with developing and delivery of effective communication and conflict managementDrive lateral connectivity and collaboration within Human Resources and across the enterprise. Deliver strategic customer solutions that are efficient, effective, and flexibleWhat You Will Need to be Successful:Education7 to 10 years of human resource experience supporting large client groupsAbility to embrace speed, flexibility, rapid execution and creative collaborationExcellent presentation and communication skillsDemonstrated ability to develop and implement comprehensive projectsEffective interpersonal skills with ability to work with cross functional teamsAbility to multi-task and manage competing priorities on a daily basisStrong employee relations and leadership skills (empathetic, listener, strategic thinker)Proficient HR and general business acumenSuperior follow-up and follow-through skillsEducationBA/BS degree with 7+ years HR experienceMA/MS degree with 6+ years HR experiencePHR preferred but not requiredIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click . 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