Customer Account Representative
3 days ago
Talis Group’s client is an employee-centric manufacturer. They are adding a Customer Account Representative to their team. This person will support the sales team, as well as be responsible for customer service, invoicing, coordinating with logistics, and production. This is NOT a phone sales position. This role sits at the intersection of sales, operations, supply chain, and customer service. They will ensure seamless order execution, accurate forecasting, and develop strong customer relationships. The salary range is $70 – $80K plus full benefits package, including 401K. If this is you, APPLY TODAY HIGHLIGHTED DUTIES:Manage and monitor customer orders from beginning to delivery.Build and maintain strong customer relationships.Serve as the primary point of contact for customers and distributors.Coordinate with Sales on orders and issues.Provide customers with pricing and transportation costs, including invoicing.Project individual customer requirementsMonitor inventory levels.Track shipmentsPrepare forecasts of upcoming needs.Use multiple spreadsheets and systems to keep track of all activity.Support customer complaint investigations and corrective actions in coordination with Quality and OperationsDocumentation, tracking, reportingHIGHLIGHT REQUIREMENTS:Bachelor’s degree preferred.3 years’ successful experience with customer service, account management, or commercial logistics operations within a manufacturing environment.Ability to multi-task and prioritize job demands.Effective communication skills a must.Experience using an ERP system (Sage, a plus)Strong computer skills: Excel, Word, Outlook, etc. Background in logistics administration or financial analysis could be beneficial.This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties, or requirements.Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law. About Talis Group, Inc.: YOU MUST BE LOOKING FOR A NEW JOB These are several of the positions we're hiring. Please review the details and Apply if you fit most of the skills. Check your email often for an invitation to Interview with us if we feel your skills match what we are seeking. (See all jobs at Talisgroup.com) Talis Group has been around over two decades assisting companies in their hiring function. We really dig into your resume to get to know your many skills and experiences and the type of position you seek. With us, you can get the inside scoop on company culture, etc. Check out these jobs
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