Records Specialist

Posting Summary Rutgers School of Health Professions (SHP) is seeking a Records Specialist to work in the Dean’s Office Administration.Under the direction of the Assistant Registrar, the Records Specialist is responsible for maintaining student records, verifying and sending out student certifications, transcripts and assisting with any registration related activities. The Records Specialist also provides frontline services for the Registrar’s Office by assisting with the office’s day-to-day operations and providing excellent customer service through problem resolution and outreach for a wide audience.Essential duties and responsibilities include the following: Processes enrollment verifications, licensing certifications and responds to any National Student Clearinghouse verification errors. Guides and informs students of registration and withdrawal procedures, deadlines, and forms by utilizing online services and working with faculty, when appropriate. Processes student transcripts. Provides frontline customer service to students and alumni in the Enrollment Services Center. Processes transfer credit evaluations. Assists with the tracking and notification of the students’ enrollment status. Distributes and collects class rosters to and from faculty for attendance verification. Assists with registrar related tasks for new student orientation related activities. Projects a professional image through in-person and phone interaction with staff, faculty and students on multiple campuses. Maintains knowledge of standard registrar functions (registration, grading, and graduation) and abides by all FERPA regulations. Provides support for general student assistance and other projects as assigned. Understands and adheres to Rutgers’ compliance standards as they appear in RBHS’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Performs other related duties as assigned. FLSA Nonexempt Grade 185 Salary Details Minimum Salary 27.630 Mid Range Salary 28.130 Maximum Salary 28.970 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Full Time Working Hours 35 Standard Hours 35.00 Daily Work Shift Work Arrangement This position requires a fully on-site work arrangement. Union Description Teamsters 97 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Associate’s Degree with two (2) years of experience in a records/registration office is required. Certifications/Licenses Required Knowledge, Skills, and Abilities Ability to exhibit a high level of attention to detail and excellent interpersonal skills are required. This position requires a service-oriented individual who is able to work under pressure in a fast-paced environment. Proficiency in Microsoft Office is required. Familiarity with a student information system (Ellucian-BANNER preferred) is required. Preferred Qualifications Equipment Utilized Physical Demands and Work Environment PHYSICAL DEMANDS: Standing, sitting, walking, talking or hearing. No special vision requirements. Ability to lift up to ten (10) pounds. WORK ENVIRONMENT:Office environment. Moderate noise. Special Conditions