Team Lead Product Sales

6 days ago

Beaver Creek, United States Vail Resorts Full time

Job Summary: Service is foundation of everything we stand for at Vail Resorts and our Product Sales Team Leaders are no exception to creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.  Job Specifications: Starting Wage: $23.00/hr - $26.53/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available  Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities:  Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary  Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision Assist with hiring, support, and training of product sales team members in daily operations  Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary  Receive and assess guest questions, comments and complaints providing timely resolutions  Monitor and maintain sales facilities, equipment, and inventory Other duties as assigned  Job Requirements:  High School Diploma or GED Equivalent  2+ years’ experience in customer service or ticket sales required  Flexibility to work both inside and outside with exposure to the elements  Must be able to communicate fluently in English  Ability to work a flexible schedule including nights, holidays, and weekends  Ability to stand or sit for extended periods of time Ability to lift up to 25lbs  The expected pay range is $23.00/hr - $26.53/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

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