Administrative Assistant

Major/Essential FunctionsServe as receptionist for TTU Online. Cover front desk, perform opening duties around the office. Answer phone calls and emails as needed. Provide basic information for online and regional site programs to prospective students via phone and email. Distribute mail to staff in the TTU Plaza. Process staff parking requests. 40%With the help of student staff, maintain supply inventory, keep office and kitchen supplies stocked and organized. 20%Provide staff support to online staff, including assisting with travel, conference registrations, meeting preparation, conference room reservations and preparations, campus parking requests, and operations requests. 20% Onboarding of new employees, including setting up photo appointments, providing welcome kits, ensuring shirts are ordered, etc. Maintain staff information list for TTU Online. 5%Assist with inventory management by 1. Tracking and recording computer locations, recording lost or damaged assets, and working with TTU IT staff to maintain records for annual certification. Assist with any audits required by the university. 2. Preparing and maintaining equipment records for staff and teacher check-out and usage. 10%Assist with processing tickets, operations requests, and Smartsheet updates as needed. 5%Punctual and reliable, with the ability to multitask. Is orderly and systematic in approach to handling tasks. Handles visitors with grace and tact. Preferred QualificationsProficiency in written, oral, and office processes that may be required for the position.Previous experience working in higher educationAbout the UniversityEstablished in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.Knowledge, Skills, and AbilitiesPreferred skills, knowledge, and abilities: Demonstrates self-reliance and resourcefulness in handling job duties. The employee is comfortable engaging with others, assessing customer needs, and helping facilitate indicated support services. Quality of Customer Service/Relationship with Others/Communication (oral and written): Respectful, cooperative, and effective in getting along with a diverse group of employees and customers. Expresses ideas/information in a complete, clear, concise, organized, and timely manner. Actively listens to others and is open to suggestions.Compliance/Staff Development: Complies with all university and departmental rules, laws, policies and procedures; attends all required training or certification programs with the specified time frames. Planning and Organizing Work/Quality of Work/Initiative/Adaptability: Effective and efficient utilization of time and resources. Anticipates and responds to the needs of the department.Dependability/Accountability: Degree to which the employee can be relied upon and complete tasks in a timely manner.