Senior Business Operations Manager

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys. We are excited to add a Senior Business Operations Manager to our growing team Reporting to the VP of Business Operations, you will lead cross-functional initiatives that strengthen Color’s operational and financial foundation as we scale. You will focus on margin improvement, ROI storytelling, and GTM performance — bringing analytical rigor and operational clarity to some of our most important strategic efforts. You will collaborate with leaders across Sales, Clinical Operations, Date, Finance, Product to turn data into actionable insights and drive meaningful business outcomes. How You’ll Contribute:As a strategic member of the Business Operations team you will play a key role in helping Color scale responsibly, improve margins, and deliver on our value promise to customers. Your work will influence pricing, planning, enablement, and performance at every level of the GTM and delivery organization.This role is ideal for someone who thrives at the intersection of strategy, analytics, and systems design — and wants to build the operational infrastructure for a rapidly growing healthcare business. Similarly, this is a great opportunity for someone who thrives in a fast-paced environment and is excited to shape how we deliver measurable value to our customers.You Will:Lead unit economics modeling across core product pillars; identify cost levers and track margin improvements over timeDevelop and evolve the systems and dashboards that power company performance tracking and use them to surface strategic insights, identify inefficiencies, and drive cross-functional alignment on what’s working, what’s not, and where to invest nextOwn & continuously refine Color’s ROI model used in enterprise deals, customer reporting, and internal forecasting. You will own every lever of the model — from validating inputs with internal data, to revisiting supporting clinical research, to coordinating cross-functionally across Finance, Product, and Clinical teams — ensuring every assumption is evidence-based, well-tracked, and aligned with how we articulate value both internally and externallyDevelop GTM strategy materials (memos, presentations, territory plans, planning models) to support business development and executive decision-makingSupport annual GTM planning efforts, including segmentation, incentives, and territory designPartner with Sales, Actuarial, and Clinical teams to implement and track performance guaranteesPartner with Product, CS, and Enablement to ensure GTM teams have the systems, insights, and internal knowledge they need to execute effectivelyOur Ideal Candidate Will Have:7+ years in business operations, strategic finance, or consulting in healthcare, digital health, or tech-enabled servicesHands-on experience owning or contributing to unit economics, cost modeling, or margin improvement initiativesFamiliarity with customer-facing ROI models and experience partnering with actuaries or benefits consultants to defend modelsAbility to write SQL and analyze data using tools like Metabase, Looker, or similar Track record of cross-functional execution across GTM, Product, Clinical Ops, and FinanceExperience translating analysis into exec-level or customer-facing materialsProficiency in Excel or Sheets for modeling and sensitivity analysisDemonstrable excellence in prioritization and judgment calls — able to balance urgency with quality, and focus on outcomes over outputsNice To Haves (not required):Familiarity with healthcare claims data structures (, CPT/ICD codes, eligibility files)Experience working with actuarial teams or benefits consulting firms (, Aon, Mercer, WTW)Exposure to GTM enablement or ROI storytelling in enterprise sales.Base Salary Range: $130,000-170,000The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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