Technical Analyst

Your JobKoch Industries in Wichita, KS, is looking for a Technical Analyst to join Koch Ag & Energy Solutions. This multifaceted role is critical to our mission of delivering innovative, reliable, and secure technology solutions that optimize operational performance and support continuous improvement. You will provide both on-site and remote desktop support, manage hardware refresh programs, administer communication systems, and lead infrastructure projects to ensure maximum uptime and cost-effective operations.As a key technology partner, you will align IT infrastructure with business goals while embodying Koch’s Principle Based Management™ values, including Integrity, Stewardship, Knowledge, and Transformation. Your efforts will directly contribute to a secure, high-performing, and compliant technology environment.This role will be based at our home office in Wichita, Kansas. Our TeamYou will be part of a dedicated and collaborative team of technical professionals passionate about innovation and excellence in the fertilizer and energy industry. We embrace diverse perspectives and foster knowledge sharing to drive superior outcomes. You will work across functions, including operations, engineering, process control, and project management, to deliver best-in-class technology solutions. What You Will Do Provide on-site and remote desktop support including workstation setup, troubleshooting hardware/software issues, and supporting user moves. Manage hardware inventory, coordinate PC refresh cycles, and ensure timely upgrades to minimize downtime and control costs. Lead and execute infrastructure projects, collaborating with internal teams and vendors to meet timelines and budgets. Maintain and optimize site infrastructure including networks, servers, wireless systems, and end-user devices. Ensure cybersecurity compliance through patching, antivirus, and vulnerability management. Deliver reliable IT solutions that maximize uptime and support operational excellence. Communicate clearly and proactively with users and stakeholders on incident resolution, project status, and technology updates. Foster a proactive, collaborative approach to IT support and infrastructure management, aligned with organizational policies and security standards. Who You Are (Basic Qualifications) Experience in IT infrastructure management, desktop support, or a related technical role. Strong troubleshooting skills for desktop hardware, software, and applications. Ability to travel up to 10% What Will Put You Ahead Experience supporting IT/OT environments, preferably within manufacturing or industrial sectors. Proven ability to lead projects and collaborate with cross-functional and third-party teams to deliver projects on time and within budget. Familiarity with cybersecurity compliance and best practices. Experience supporting a fast-paced commodities trading environment, preferably within the energy sector. This role is not eligible for visa sponsorship.Our BenefitsOur goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.