Front Desk Representative

6 days ago

Johns Creek, United States Goldfish Swim School Full time

Benefits: Flexible schedule Training & development Opportunity for advancement We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smileBenefits: Leadership roles Flexible hours Pay raise after training Valuable work experience Future references/referrals Role: Front Desk Customer Service Representative  Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.  Primary Responsibilities:  Addresses inquiries via phone, digital and in person and follows up timely  Checks in students on the attendance tracking system and prepares lesson schedules for team members  Resolves account matters and contacts guests for clarification purposes  Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space  Updates informational displays with accurate and timely promotions and literature  Monitor Snack area and provide guidance to Snack Shack staff. Job Qualifications and Skills  Ability to work with children  Problem solver and creative thinking skills to identify and resolve challenges  Excellent communication and organizational skills Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //.  Compensation: $16.00 - $20.00 per hour

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