Valet & Bell Lead (Horseshoe Bossier) Full Time

2 weeks ago

Bossier City, United States Horseshoe Bossier Full time

JOB SUMMARY:Oversees the Valet Parking Attendants and Booth Attendants. Parks and retrieves customer’s passenger vehicles, while providing excellent customer service. GENERAL REQUIREMENTS: Must be able to present a valid Louisiana driver’s license record with no moving violations or traffic citations in the past 5 years.  One-year previous customer service experience is preferred, with the ability to provide courteous, friendly and efficient service.  Previous experience as a Valet Parking Attendant is preferred.  Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  ESSENTIAL JOB FUNCTIONS: Responsible for coordinating breaks, ensuring that training and training follow-up is accomplished, handles guest complaints, gives out WOW’s, and coaches employees.  Ensures the proper running of the department and that all service standards are being met.  Follows daily schedule to ensure that all employees are clocking in and out as scheduled.  Acknowledges, greets and converses in English with customers who leave their car in Valet for parking.  Drives and parks cars to designated area of Caesars parking lot.  Safely returns any cars from the valet parking area back to customers.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSCIAL & MENTAL: Must be able to run for extended periods on all types of surfaces, as well as, up and down stairs.  Must be able to respond to visual and aural cues.  Must present a well groomed appearance. WORK ENVIRONMENT: Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion.  Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.  CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

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