Valet/Bell Person

2 weeks ago

Bossier City, United States Horseshoe Bossier Full time

JOB SUMMARY:Transports luggage, Parks and retrieves customer’s passenger vehicles, provides information and directions to guests, and extends a helping hand to all incoming and outgoing guests in accordance with Caesars Service training.GENERAL REQUIREMENTS:High school diploma or equivalent required.Prior experience as a Bell Person/Doorman or Valet Parking Attendant preferred.Must be able to read, write, speak and understand English. Ability to lift and carry baggage up to 100 pounds. Must possess excellent oral and written communication skills. Must possess excellent interpersonal, team building, and problem-solving skills. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift, including Holidays. ESSENTIAL JOB FUNCTIONS:Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guests’ arrival. Creates an excitement through guest interaction and conversation.Drives and parks cars to designated area of Caesars parking lot. Executes four-star service by accurately transporting guests’ luggage to the room assigned after the registration process is completed. Picks up guests’ luggage upon departure and transports to transportation or delivers for storage. Safely returns any cars from the valet parking area back to customers.Provides “Fast and Flawless” guest service by providing guests with information regarding Hotel/Casino amenities, special events, and travel directions. Assists guests with room changes and maintains room key security. Actively participates in maintaining a “Spotless” and safe working environment. Completes required room slip information and submits and forwards to the appropriate personnel. Follows and ensures compliance with all established safety and security guidelines.Acts as a role model to other employees and always present oneself as a credit to Caesars and encourage others to do the same. Adheres to all regulatory, company and department policies and procedures.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL:Must genuinely like people and possess an outgoing personality. Ability to lift heavy luggage repeatedly. Must be able to drive all types of passenger vehicles with automatic or manual transmissions in a safe fashion. Must be able to stoop, bend, and lift objects that weigh up to 100 pounds. Must be able to push and/or pull heavy rolling loads in excess of 300 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance.WORK ENVIRONMENT:Works closely with chemicals such as glass and hard surface cleaning solutions. Must be able to tolerate areas containing secondhand smoke.Must be able to work independently. Must be able to work and quickly maneuver inside and outside, sometimes-in temperatures in excess of 115 degrees and as cold as 10 degrees. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

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