Help Desk Specialist
3 days ago
Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community. This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference.MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCEResponsibilities for the Help Desk Specialist include:• Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices• Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues• Work directly with employees and officials to troubleshoot and resolve technical issues • Execute operations in support of the Enterprise Service Desk• Meet service goals by opening and closing tickets, executing scripts, and answering callsRequired Qualifications for the Help Desk Specialist include:• Must have an Active Secret Clearance• 1+ Years of IT experience• Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher• Experience with troubleshooting, ticketing systems, and support for IT devicesCompensation for the Help Desk Specialist include:Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by lawPay Range: $50,000-55,000/yearKeywords: #LI-CR2 #LI-Onsite entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, . coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran
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Help Desk Specialist
2 weeks ago
Kansas City, United States Zachary Piper Solutions Full timeZachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence...
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Help Desk Specialist
6 days ago
Kansas City, United States Zachary Piper Full timeZachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence...
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Help Desk Specialist
1 week ago
Kansas City, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Specialist to support a long-term, fully funded Department of Defense (DoD) program through 2028. This position is based in Kansas City, MO, providing end-user desktop support for a large enterprise network within the Department of the Navy. This role offers a unique opportunity to gain hands-on experience in a...
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Help Desk Specialist
1 week ago
Kansas City, MO, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Specialist to support a long-term, fully funded Department of Defense (DoD) program through 2028. This position is based in Kansas City, MO, providing end-user desktop support for a large enterprise network within the Department of the Navy. This role offers a unique opportunity to gain hands-on experience in a...
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Help Desk Specialist
2 weeks ago
Kansas City, MO, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Specialist to support a long-term, fully funded Department of Defense (DoD) program through 2028. This position is based in Kansas City, MO, providing end-user desktop support for a large enterprise network within the Department of the Navy. This role offers a unique opportunity to gain hands-on experience in a...
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Help Desk Specialist
7 days ago
Kansas City, MO, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Specialist to support a long-term, fully funded Department of Defense (DoD) program through 2028. This position is based in Kansas City, MO, providing end-user desktop support for a large enterprise network within the Department of the Navy. This role offers a unique opportunity to gain hands-on experience in a...
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Help Desk Specialist
6 days ago
Kansas City, MO, United States Piper Companies Full timeZachary Piper Solutions is seeking a Help Desk Specialist to support a long-term, fully funded Department of Defense (DoD) program through 2028. This position is based in Kansas City, MO, providing end-user desktop support for a large enterprise network within the Department of the Navy. This role offers a unique opportunity to gain hands-on experience in a...
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Help Desk Service Specialist
2 weeks ago
Carson City, United States Link Technologies Full timeLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Help Desk Service Specialist to join our team. QUALIFICATIONS Solid understanding of Service Desk and Customer Support center operations. Minimum of two (2) years of hands?on experience troubleshooting various hardware and software products, including but...
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Help Desk Service Specialist
1 week ago
Carson City, United States Jobs via Dice Full timeHelp Desk Service Specialist - Onsite Duration: 12 months Location: Carson City, Nevada - 89712 Interview Type: In Person Project Overview This position is the first point of contact and is responsible for providing Tier 1 hardware and software technical support to internal users, contractors, and vendors. The person chosen will be committed to the success...
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Help Desk Service Specialist
2 weeks ago
Carson City, United States Jobs via Dice Full timeHelp Desk Service Specialist - Onsite Duration: 12 months Location: Carson City, Nevada - 89712 Interview Type: In Person Project Overview This position is the first point of contact and is responsible for providing Tier 1 hardware and software technical support to internal users, contractors, and vendors. The person chosen will be committed to the success...
