Front Desk Supervisor

2 weeks ago

Mammoth Lakes, United States Mammoth Mountain Full time

Year RoundLIVE THE DREAM. Work here. Play here.The mountains are calling.NOTE: This position is located in Mammoth Lakes, California.Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? More about the benefits and perks of your adventure here:Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra ResortsDiscounts on ski/snowboarding lessonsFriends and Family vouchersRetail & Food discountEquipment Rental discount401k with company matchHealthcareDentalVisionPTO for benefit eligible employeesAssociates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide*Offers of employment may be contingent upon successful completion of a background investigation.A little about this position:The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations. This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided. Represents management in solving guest problems and implements company policy when management team is not available.Requirements: High School or equivalent education required 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar1-year experience in leadership role in hospitality or equivalentStrong interpersonal and problem-solving skillsAbility to multitask in a high-volume settingStrong computer skillsLightspeed and GXP experience beneficial Marriott/Starwood experience beneficial Knowledge of hospitality industryAbility to effectively present information in a one-on-one setting or in a groupBasic cash handling skills requiredHourly pay rate: $22.50 to $23.75

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