Asset Protection Manager

Job Description The Asset Protection Manager provides disciplined leadership including setting clear expectations and holding the team and self accountable for results. This position is accountable for managing the training, detection, investigation and successful resolution of all internal investigations within the assigned Kmart store. The Loss Prevention Manager is responsible for owning the shrink and safety results for the store and for supporting the Loss Prevention Five Play Strategy.JOB DUTIES/RESPONSIBILITIES:Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategyManages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store.Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned storeConducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with store team in the development and implementation of action plans to improve performance.Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned storeReviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions.Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned storeEnsures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviewsEnsures the proper operation and repairs of alarm, EAS and CCTV equipmentEducates and motivates store associates to achieve shrink, workers compensation and general liability goalsWorks as a liaison between the store and the criminal justice communityDemonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.Manages and ensures reporting of critical incidents in assigned area of responsibilityEnsures follows-up on required inventories and audits in order to control costs and shrinkageBe the advocate to ensure the customer and associates have a safe environment to shop/work in (OSHA requirements and general liability adherence)Protect our customers and each other by taking an active role in the prevention of accidentsProvides high quality service for internal and external customers; commits to meet customer expectationsEnsure compliance with merchandise protection standards to enhance the customer shopping experienceDevelop Loss Prevention strategies with the customer in mindWorks with the store team to identify and react to out of stocks and known stolen dataLead and embed the Loss Prevention 5 Play Strategy and drive Loss Prevention plans/projects using common tools, processes and language (Loss Prevention Portal, Loss Prevention Metrics, Shrink and Safety results)Communicate the Loss Prevention 5 Play Strategy to store operations leadership in order to continuously enhance the performance of shrink and safetyPersonally support, coach and develop leaders, creating an environment where our associates can be successfulBuild a strong bench of talent to develop people for internal promotion (i.e. Loss Prevention Certification Program)Adapts own behaviors and communication to gain cooperation in situations where he/she has no direct authorityPersonally models organization values; has personal credibility and high integrityExecute and support the Loss Prevention 5 Play Strategy to measure our success in the execution of the programsRigorously inspect our standardized Loss Prevention operating model for consistency in storeUses a disciplined, systematic approach to develop, document and continuously improve upon processesActively seeks and suggests better ways of getting the job done and learns from both successes and failuresMeets departmental goals and objectivesGets the job done by focusing on Loss Prevention 5 Play Strategy with a sense of urgency and ensures follow through to desired resultsTakes personal accountability for his/her own work and maintains high personal standardsWorks effectively under pressure, adapts well to and supports change while balancing multiple and/or conflicting prioritiesProvide first person coaching on the development of action plans based on Loss Prevention metricsCollaborates with operations business partners to provide feedback on results such as Point of Sale activity, refund management, inventory results, and KPIs to improve metrics and control costsCollaborates with operational business partners breaking down and critically analyzing problems, issues and opportunities to find root causes and develops rationale for decisionsCollaborates with team members and other stakeholders; uses agreed upon criteria/data for decision-making rather than hiddenagendasConsiders costs, benefits, risks, implications and impact when making and implementing Loss Prevention strategies and tacticsPerforms supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting,demoting, and terminating; conducting performance appraisals; and coaching and developing associates Responsibilities/Skills/Experience Requirements JOB REQUIREMENTS: Associates degree or equivalent Loss Prevention experience.Minimum Experience level required: 3+ years previous experience in an Audit, Security or Loss Prevention role18 years of age or olderREQUIRED SKILLS:Strong leadership and organizational skillsAbility to analyze information, identify root causes and develop/implement approved solutions in stressful situationsKnowledge selecting, assessing, and coaching associates, preferably in a retail environmentKnowledge of financial operations and processes; analytical skills to diagnose root cause of deficienciesEffective oral and written communication skills necessary to communicate with all levels of internal and external team membersAbility to use strategic thought process to minimize exposure to emerging threats and trendsAbility to form strong partnerships across reporting relationshipsAbility to influence activities and results of those who are not direct reportsMicrosoft Office computer skills including Word, Excel and OutlookClosed Circuit Television usage and installation Years Experience 2 - 5 Years Experience Travel Requirements None Country United States Work-In City Charlotte Amalie Work-In State VI Work-In Postal Code 00802 Business Transformco Stores - Kmart Hourly Job Function Asset Protection/Loss Prevention Employment Category Regular, Full-time Compensation Range $20.50 Additional Compensation Explanation N/A EEO/EOE Footer EEO EMPLOYER Posting Tags #KmartRetailStores Company Brand Kmart Stores Location City Charlotte Amalie Asset Protection Manager | Transformco