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Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHAT THIS ROLE WILL DOSell VIP Upgrades, Premium Seats, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons on nights of shows.VIP Hosts will handle the sale from pitch, payment processing, to experience fulfillment.Check In, Escort, and Assist VIP Clientele throughout their venue visit ensuring all clients have a VIP Experience. Anticipate VIP Client needs to ensure guest satisfaction.Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.Build strong relationships with Foundation Room members and VIP clients.Coordinate operations on night of shows with Ops Director, servers, and security to ensure premium experiences are delivered.Execute nightly VIP setup to include Check In, VIP seating areas, VIP table top personalization and VIP area signage as neededMaintain articulate vocabulary with the ability to adapt and socialize with current audience.Maintain exemplary and professional grooming standards.Required to occasionally work Special Events that are scheduled throughout the venueWHAT THIS PERSON WILL BRINGRequired:High School Diploma or equivalentWorking knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relationsProblem solving skillsExperience in selling to high-end, VIP clientsSkill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skillsAbility to diffuse possibly volatile situations with tact and diplomacyMust have a flexible schedulePhysical Demands/Working Environment:Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniques
