Floor Staff

2 weeks ago

Sacramento, CA, United States IMAX Full time

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest.

As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation.

Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary.

Job Description:

About the Role
As a member of the Floor Staff team at the IMAX® Theater in Sacramento, you'll be responsible for ensuring the best possible guest experience from the moment people enter the theatre to after they leave. You'll be welcoming guests to the IMAX® Theater, controlling the traffic flow in the lobby and auditorium, cleaning the lobby, auditorium, and concessions stand and taking/selling tickets or working in the concessions stand.

What You'll Do:
• Knowing and operating the POS system to sell tickets and concessions to guests
• Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required
• Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows
• Additional responsibilities as required

What You'll Need:
• Availability on nights and weekends
• Previous customer service experience is an asset, but not mandatory

Nice to Have:
• Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner
• Follow safe workplace practices in a fast-paced environment
• Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managers

Perks of the job:
• Free movie passes for you and your family
• Located in the heart of Sacramento
• All you can consume popcorn and soda
• Flexible work environment

• Pay rate starting at $16.50 USD per hour, rates may vary and will be determined on an individual basis

Compensation:
16.50 - 16.50

At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization.

For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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