Consumer Dispute Specialist I
4 days ago
About the Role: Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish—reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work across multiple systems, reference credit data and public records, and ensure every step aligns with FCRA guidelines. If you enjoy problem-solving, staying organized, and delivering a reliable, consumer-focused experience, this role is for you. What You'll Do: Receive, review, and resolve consumer disputes related to tenant screening application results with accuracy and professionalism. Process all dispute activities in compliance with FCRA regulations, Yardi Resident Screening guidelines, and required time frames. Communicate clearly with consumers to gather details, provide updates, and deliver investigation results. Maintain thorough documentation of all steps taken throughout the dispute resolution process. Who You Are: Bachelor's degree or equivalent combination of education and experience One to two (1-2) years of experience in a legal or regulatory compliance position Knowledge of the Fair Credit Reporting Act or other consumer rights processes Knowledge of credit reports and civil and criminal record terminology Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment Excellent attention to detail with a high degree of accuracy Strong organizational skills Accountability and follow-through skills Ability to adjust to new processes and procedures Excellent oral and written communication skills Proficiency in Microsoft Office Suite Professional phone demeanor skills Ideal to Have: Experience working as a paralegal Experience using a customer relationship management (“CRM”) or sales database system Real Estate runs on Yardi. About Us: Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. Discover the Yardi Difference: Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities. Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements. #YardiCareers #TeamYardi #hiring $28.84/hr - $32.45/hr All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website. EOE/Race/Gender/Disability/Vets *fs #LI-Hybrid
-
Consumer Dispute Specialist I
3 weeks ago
Waltham, United States Yardi Systems Full timeJoin our team as a Consumer Dispute Specialist I, whereaccuracy, clarity, and curiosity come together to support consumers andstrengthen our Resident Screening process. In thisrole, you’ll investigate disputes from start to finish—reviewingreports, gathering documentation, and communicating results with confidence andcare. You’ll work across multiple...
-
Consumer Dispute Specialist I
4 weeks ago
Waltham, United States Yardi Systems Full timeAbout the Role:Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish – reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Consumer Dispute Specialist I
5 days ago
Waltham, MA, United States Yardi Systems Full timeAbout the Role: Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish-reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Consumer Dispute Specialist I
3 days ago
Waltham, MA, United States Yardi Systems Full timeAbout the Role: Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish-reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Consumer Dispute Specialist I
1 week ago
Waltham, MA, United States Yardi Systems Full timeAbout the Role: Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish-reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Consumer Dispute Specialist I
5 days ago
Waltham, MA, United States Yardi Systems Full timeAbout the Role: Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish-reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Consumer Dispute Specialist I
2 weeks ago
Waltham, Massachusetts, United States Yardi Systems Full time $28,840 - $32,450 per yearAbout the Role:Join our team as a Consumer Dispute Specialist I, where accuracy, clarity, and curiosity come together to support consumers and strengthen our Resident Screening process. In this role, you'll investigate disputes from start to finish—reviewing reports, gathering documentation, and communicating results with confidence and care. You'll work...
-
Waltham, United States Yardi Systems Full timeA leading software provider in Massachusetts is seeking a Consumer Dispute Specialist I. In this role, you'll handle consumer disputes related to tenant screening applications, ensuring compliance with regulations. The ideal candidate has a Bachelor's degree, relevant experience, and strong communication skills. Benefits include flexible work arrangements...
-
graphic design specialist i
11 hours ago
Waltham, Massachusetts, United States edc Full timeEDC is one of the world's leading nonprofit research and development firms. EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide. Collaborating with both public and private partners, we strive for a world where all people are empowered to live healthy, productive lives.EDC's approach to equity,...
-
GRAPHIC DESIGN SPECIALIST I
4 weeks ago
Waltham, United States edc.org Full timeOverviewEDC is one of the world’s leading nonprofit research and development firms. EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide. Collaborating with both public and private partners, we strive for a world where all people are empowered to live healthy, productive lives.EDC’s approach to...