Inventory Management Specialist

1 week ago


East Lansing, United States Mettler Toledo Full time

Our Opening and Your Responsibilities SummaryThe Inventory Management Specialist will be responsible for maintaining accurate field inventory balances, supporting the parts requirements of Field Service Representatives, and monitoring supplier performance. This role will work closely with Field Sales and Service Representatives, the Service Support Organization, METTLER TOLEDO North America shipping hub (AM-HUB), and our Masstron facility.Essential Duties and Responsibilities • Complete part ordering through SAP • Monitor existing parts orders and backlog, identify alternative solutions to satisfy service requirements • Expeditiously respond to technician inquiries regarding part pricing, part availability and deliveries • Actively manage technician inventory by determining appropriate safety stock for optimized field inventory levels • Create, monitor and report on Field Service technician part returns • Complete credit/rebill activities as required • Coordinate and process physicals for MT-NA inventory • Work with 3rd party vendor to align physical inventory schedules • Evaluate and execute inventory adjustment requests • Complete warehouse maintenance requests • Create and maintain monthly KPI reporting • Other duties as assigned What You Need to Succeed Education, Experience & Skills  • Minimum 2 years experience with SAP, inventory or supply chain management, or equivalent combination of education and experience. • Strong written and verbal communication skills required. • Experience in inventory management, field service support, or customer service preferred. • Ability to process work with a high degree of accuracy. • Proven ability to prioritize and efficiently manage multiple assignments. • Ability to make independent, reasoned decisions. Decision making authority includes (but is not restricted to) when to involve field personnel or other managers to ensure the delivery of exceptional customer service. • Must be a self-starter able to work without the need of close or direct supervision. • Strong ability to interface with other departments and teams in a professional and cooperative manner. • Must be computer literate and be proficient with M/S Office with intermediate Excel skills. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hireGym discount program if you elect our Aetna medical coverageTuition reimbursementAnd, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefitsGlobal market strength and worldwide leadership in weighingA brand name that is identified worldwide with precision, quality, and innovationThousands of patents, design and innovation awardsA commitment to extraordinary service on our state-of-the-art equipment



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