Senior UPS Field Service Engineer

At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies — and make the process seamless.Founded in 2021, we're a WBENC-certified recruiting firm based in Dallas, TX, with a nationwide reach. Our team is experienced, diverse, and committed to advocating for candidates like you. We focus on real relationships, timely communication, and placements that actually stick.With TPS Talent, you’re not just another resume — you're a person, a professional, and a priority.TITLE: Senior UPS Field Service EngineerDIRECT HIRELOCATION: Boston, MA or Connecticut - Within a 1.5-hour drive of downtown FIELD JOB DETAILS:Majority Local Travel: Primarily within the local area with occasional overnight stays nationwide based on business needs and training opportunities. Reimbursements: Mileage reimbursement, car allowance, and cell phone allowance provided.  Tools provided by company. Any overnight travel is reimbursed.HEALTH BENEFITS: • Medical - United Healthcare• Dental• Vision• Flex-Spending Account•   Benefit card to be provided to employees for prescription drug purchases.• Life Insurance & ADD• Short Term Disability• Long Term Disability• 10 company paid holidays plus 2 personal days• 401k - 3% company matchJob Description: Senior UPS Field Service Engineer The Senior UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The SFSE will be home based and dispatched to customer sites as required.Specific DutiesResponsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within the regional coverage areaPerforms commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testingInvolved in preventive maintenance, emergency response, equipment start-up and/or field modificationsAttends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systemsTroubleshoots issues with the technical-support group related to maintenance or operation of equipmentParticipates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.Job RequirementsPreferably 5-10+ years' experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.Utilizes hand tools and test equipment to perform workRequires excellent verbal, written communication skills & customer relation skillsMust be able to provide high level of quality customer serviceMust be able to complete Field Service Reports in a timely mannerRequires knowledge of equipment manufacturer’s specificationsAbility to work independently and exhibit resourcefulnessMust be able to perform repeated bending & lifting of up to 100 lbs. during certain proceduresMust be able to provide necessary pro-active recommendations to clientsCandidate must be willing to work nights & weekends when necessaryKnowledge of general computer hardware & software applicationsPrevious 3rd Party UPS experience a plusUPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUSTTechnical degree a plusPrevious military experience and training a plusEducational BackgroundTechnical graduate of a two-year accredited technical school in an engineering/technical fieldORThree to five years of technician experience in related power electronics field or industryThe pay range for this role is:90,000 - 115,000 USD per year(Boston, MA)PIc4834a244ba7-30511-38070351